Appointment Booking Cowlendar
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I am writing this review after this app is down for the second time in the last 15 days. No messages, no response from the team. Just that I am losing hard earned business as my customers are unable to book.
Hi there! Thank you for taking the time to share your feedback. I am really sorry to read that you felt the app was down and that it impacted your business. I totally understand how stressful it can be when bookings matter for your daily operations.
I checked your account and the app has actually been running normally for the past months, including during the period you mentioned. If something did not work on your side, I would really love to understand what you experienced so we can help and make sure it never happens again.
Our support team is always available and we usually answer within a few minutes, so feel free to reach out in the live chat inside the app. I am more than happy to take a closer look personally and help in any way needed.
And since the app is still active and used on your store, I really hope this is not a malicious review coming from a competitor. I prefer to believe there is simply a misunderstanding, so I am here if you want to clarify anything together.