Appointment Booking Cowlendar
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Esta aplicación es una de las aplicaciones más irritantes de Shopify. Cada vez que trato de ir y agregar una página de reserva, intenta cobrarme. Cada vez que hago clic en algo, intenta cobrarme. Solo quiero probar y usar el plan gratuito antes de poder pagar. No tengo problema para pagar PERO POR QUÉ QUIERES COBRARME CADA VEZ. Ni siquiera puedo hacer una página de reserva. Estoy tan frustrado. Mejore su aplicación
TL;DR : it's a fake store. Don't mind this review.
Here are the facts.
Fact #1 He has also left a few other 1-star reviews on other booking apps (such as this one : https://apps.shopify.com/appointly/reviews?rating=1 ). My best guess would be it's shop owned by a competitor as he's targetting apps that rank high for keyword such as "booking" and "appointment".
Fact #2 : He is on a paid Shopify (costing him 468€/year) which allow him to leave review but somehow its store has never been published for the past year. Neither a domain has been purchased. The only purpose of this store is to leave bad review. Feel free to check that yourself : https://lafracias.myshopify.com/ .
Fact #3 : I sent him a few emails (dec 7th, dec 12th, dec 16th, dec 23th) offering him the Premium version of the app for 3 months so he would see he it fits his needs. He got back to me saying he would try the app again but in reality never did which made me think he had no intent to even use the app in the first place. He just wanted to leave a bad review no matter what. Proof of that : https://ibb.co/dbDKDdZ
Fact #4 : the review is simply not true. You can try Cowlendar and click on "new booking page". It will only ask you to upgrade to the premium version if you click on one of the premium features where it's clearly written "premium feature" with a star next to it when the feature is a premium one. Also all those feature are located in a "premium features" box at the very bottom of the page. For the record more than 3,000 shops are using the free version of the app on a daily basis, registering more than 50,000 bookings per day. It's really free as long as you don't need the premium features.
I believe I found out (as of march 31th) who was behind that review. I just want to let you know I'll submit everything to Shopify and I will file a complaint for public defamation to my nearest police station today. Being bullied online by someone hiding under a fake name and a fake store is not something I - nor Shopify - should take slightly.
On a side note : If you are reading this review and are unhappy with my app, I strongly urge you to leave me a constructive negative review to give me a kick in the butt. If the 1-star review is due to a issue/bug with my app, I will do everything in my power to fix that issue/bug and I will deeply apologize for any harm caused to your business.
Honestly amazing app and Leo from the customer support is also very kind and helpful, I would highly recommend this app to anyone who need to set up booking on their website
THEO is so supportive! and very patient with my questions. I've been only trying out the features but a good customer service is a nice start and I would like to try more of this app!
Even in the free version, there are many useful features, so I'm very satisfied. I especially like the option to change settings by selecting different time zones, it's the best feature for me. I want to purchase the paid version later to use more features. The customer service was also very friendly and fast. I highly recommend this app.
Easy to use and great support. Happy to be using this app in my store and getting great response from users.
It's nice APP!
使いやすいアプリです。日本語対応はしていませんが、日本語への各種設定変更が簡単にできました。
Leo has been such a great help with helping me navigate through the app.
So far so good!!
Léo was very helpful and successfully executed our vision. This was our first time using an app like this so we're glad to have picked this one. Thanks!
Easy to set up, fast and helpful support. Only starting with my business booking service, hope this app will serve me well.
I had a fairly obvious problem, but I could not figure it out. Leo, helped me out and the problem was resolved in a jiffy, highly recommend :)