Cozy Country Redirect , 353件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2022年11月26日

We used this app for nearly 3 years with no problem, but they seem to have updated something just before black friday!!! WHY???? The update has now scrambled the languages and checkout. Redirect no longer work, I have tried these with Express VPN and although in the past they used to work now the customer has to manually change language and currency. Also when you have a specific language for the site let's say English and you try to checkout, then you end up on checking out in French!. Then when you click back home from checkout you can see that the language has changed to French despite being located in UK or US! We have lost thousands of dollars in revenue during Black Friday and still do!
Any major changes and updates need to be done prior to Black Friday and tested through out. Not happy at all, also they don't work over the weekend so you basically waste thousands in lost revenue. Not happy at all!

GRAFEA
イギリス
アプリの使用期間:約2年
2022年4月20日

The app has stopped working. It suddenly stopped working with no warning from them. I'm not sure what occurred, but the price went up from $5.99 to $99. Because of this bad app, our store has been shut down. It should not be installed.

Mike Sport
レバノン
アプリの使用期間:2年弱
eCommerce Addonsが返信しました 2022年5月17日

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

2022年4月20日

The App has stopped working for our Shopify store and there has been no pro-active communication from the developers. It seems the pricing has increased from $6.99 to $99 per month which is quite unreasonable and unjustified. We would be wary of such Apps having issues of transparency and support. Very disappointed :-(

Sundarii Handmade
インド
アプリの使用期間:12ヶ月
eCommerce Addonsが返信しました 2022年5月17日

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

2022年4月20日

Was working great and then it crashed a few of our stores and we had to uninstall it. Spoke to Shopify support and they had a large number of reports of this app crashing sites. I would be cautious about installing this app. I come back here to then find out they changed the pricing from $6.99/month to $99. NO THANKS!!

TuffWraps.com
アメリカ合衆国
アプリの使用期間:10ヶ月
eCommerce Addonsが返信しました 2022年5月17日

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

2020年7月28日

Blocks USA and Canada when I never blocked USA and Canada. Even after turning off the country blocker all together it still blocks them.

Strolling Drone Records
カナダ
アプリの使用期間:約1ヶ月
eCommerce Addonsが返信しました 2020年8月10日

The app offers two rule types. Regular and Invert Blocker Rule. You chose to create an Invert Rule which blocks all countries except the selected ones which in your case were United States and United Kingdom. Therefore all countries except the selected ones were blocked including Canada.

Here's a screenshot from your rules setup: https://cdn.shopify.com/s/files/1/0101/1440/0320/files/1-star_Country_Blocker_Rules.png?v=1596869368

We tried contacting you numerous times but didn't hear back from you. The problem could've been easily resolved if you had given us a chance.

Thanks
Steve

編集日:2018年12月13日

It creates a loop, no matter how you redirect. doesn't work to redirect to different pages within your store (i.e. I have 2 homepages for USA and AU and creating a rule to redirect to each based on visitor's IP creates a loop adding the page file name to the end of the URL, over and over and over and over)

wildfireaustralia
オーストラリア
アプリの使用期間:4日
eCommerce Addonsが返信しました 2019年3月1日

The app's primary requirement is to have two stores. It is built to redirect customers from one store to other! This is mentioned in App's description.

We contacted you numerous of times, didn't hear back. We are known for our support - even through Skype, Hangout etc. I really wish you could have spoken to us once as we could customised this app for your use case easily! In fact, it is now already there.

-
Thanks
Caroline

2021年6月5日

i installed the app, activated the geo blocking, added the code... and... it doesent work... sorry but i can only give 1 star for an not working app.

PicArt
ドイツ
アプリの使用期間:約2時間
eCommerce Addonsが返信しました 2021年7月2日

You never contacted us, so we checked out your store after you posted this review.
Surprisingly, we noticed that the app was working as expected and without any issues.
We tried to reach out via email multiple times with an attached screen recording of our app's Country Blocker working perfectly on your store. But we never heard back from you at all. If you had responded or reached out to us, we could have verified this for you since the app was working perfectly.