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"All Features" in the free plan... apparently doesn't include all features, the file upload feature was not available. wasted time making a form for it to tell me I couldn't add an essential feature that I downloaded the app for.
My actual name is Courtney (the one filling out this review... I am the Marketing Director for Terri, and her Salon, Ippodaro Natural Salon.) I have been using Shopify for years, working with various stores, and building/managing their site.
I have had to use various form apps in the past, and NOTHING compares to this one.
Though I am fluent in "Shopify editing" (if you will) sometimes, coding/enabling apps/etc. can baffle me. (You know, certain themes can block various codes, and it can be maddening). The theme we use was causing me problems when trying to add our first form for our website. So, I reached out to Cloud Plug24's support, and they fixed the problem within 18 hours. (It would have been faster if I had been paying attention to my email... so that's on me).
The buildout of the form is what I like to call "idiot-proof" (sorry, that's not super okay to say nowadays, but I haven't discovered a more poignant way of saying it.
USE THIS APP!
P.S. I actually reached out to Shopify's Support when I was beyond frustrated with other form companies. And they suggested CP24.
Thank you very much for your kind words, such words from merchants double our energy. We are always here to help you!
Very helpful and respond quickly to help!
excellent Customer service. Had an issue with the short link not working. Contacted support and was fixed in 10 mins!
Great quality and great price! Customer service is fast and responsive- very impressed and grateful for this app! Would highly recommend.
Does exactly what it says. Great support that helps you without question.
Thank you very much for your kind words. We are always here to help you.
Great, easy to use app! The team were quick to respond and had my issues sorted prompted and within a day!!! super helpful and friendly team and always happy to help no matter what you need assistance with! Highly recommended!!!
This app enabled me to customize the default customer registration form for my website, allowing me to gather more information for wholesale customers. I had a couple of issues implementing the changes I needed, but Imran was fantastic at resolving them for me. I'd recommend them for speedy, comprehensive and efficient support. Thank you!
