Crazy Egg
Increase sales by knowing where & why your shoppers get stuck.
App-hoogtepunten
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Geavanceerde technologie: werkt met de nieuwste thema's
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Getest op snelheid: weinig impact op je onlinewinkel
Sectie belangrijkste voordelen
See Why People Aren’t Buying
Understand where people are scrolling, clicking, spending time, and getting stuck with Snapshot Reports, Session Recordings, and Surveys.
Fix What's Broken. Test Ideas.
Run quick, simple, effective A/B Tests that accelerate sales. Easily test new CTAs, images, and copy with just the click of a button.
Do It All in 15 Minutes-a-Week
Get powerful insights and make impactful changes in 15-30 minutes a week. Spend less time chasing data and more time running your store.
Galerij met uitgelichte afbeeldingen
Details app
Crazy Egg
Introductiedatum
Integreert met
- WordPress
- Segment
- Wix
- Google Analytics
Crazy Egg
Introductiedatum
Integreert met
- WordPress
- Segment
- Wix
- Google Analytics
Prijzen Gratis proefperiode van 14 dagen
Basic
$29/maand
Standard
$49/maand
Plus
$99/maand
Pro
$249/maand
* Alle betalingen worden in USD gefactureerd.
** Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.
Recensies
De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
Lijst van recensies
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pophomefabric
Locatie CanadaApp gebruikt gedurende Ongeveer een maandI did not use it signed up for the free trial and found it useless. it was a free trial with a limited amount of recorded visit. it did not clock my conversions. today i was given notice that they attempted to make and unauthorized charge on my card of over $700.00 without my permission or any notice that I was going over the limit and would be charged. Fortunatly i am smart enough to use prepaid card for any sort of online business so the money was not available to them. not trustworthy or honest.
Antwoord van ontwikkelaar
20 maart 2022There was a bit of a misunderstanding about how our tool works and subscription. I would love to clear that up:
Many of our customers, including Shopify customers, find our tool quite helpful. Over on our other review sites, you can see, “It's great to look at the heat map to see where users are interacting the most on your site. It allows for useful data to improve the user experience and improve SEO of the site”.
But we understand that you did not share this experience with us.
Shopify doesn’t allow any third-party script to track the checkout. You must be on their Plus or higher plan to do this. This may have been why your conversions were not tracked.
If you sign up via the Shopify App directly, then all billing is via Shopify, and the plans are billed monthly. After the 14 day trial, you will need to verify which plan you want to continue with.
In this case, you had signed up with Crazy Egg directly (not via Shopify app) and the plans are billed annually after the 30-day trial. Upon signing up for a trial, our customers agree to cancel their trial if they do not wish to continue. As part of that agreement, we agree not to interrupt data collection and convert all non-canceled trials to the subscription plan the customer has chosen. That said, we did provide a full refund to you.
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WaterWipes
Locatie AustraliëApp gebruikt gedurende 8 maandenWe have been using Crazy Egg for our website as well as on our Shopify pages to make sure pages offer the best possible experience for visitors and shoppers. Crazy Egg offers Heat Mapping, Scroll Mapping, Recording as well as A/B testing, all tools we needed to do optimisation work and also their support team has been super helpful every time I needed help. Highly recommended.
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EasyDealz
Locatie DuitslandApp gebruikt gedurende 21 dagenDoens't really work how it should. Out of 80 Visitors only 3 recordings... Support doesn#t answer. Getting lucky orange instead
Antwoord van ontwikkelaar
26 januari 2021We are sorry to hear you were having trouble. Our team checked for an email from your store name but have not located one. We would like an opportunity to resolve the issue but need more information.
Our video recordings are initially set up to sample. So depending on the number of visitors to your site, your video recordings settings and the plan you are on, you may only see a low number of video recordings per day. This is done to ensure customers do not have all of their video recordings used up in a matter of days. For more information, please check out our Help Center article: https://support.crazyegg.com/hc/en-us/articles/360056085553-How-to-Customize-Your-User-Recordings-Sampling-Rate.
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