Hoogtepunten
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
2 januari 2019
Talen
Engels
Categorieën
Klanten-analytics , Verkoop-analyticsIntegreert met
WordPress, Segment, Wix, Google AnalyticsHeatmaps and Recordings can help increase sales by knowing where & why your shoppers get stuck.
Understand where people are scrolling, clicking, spending time, and getting stuck with Snapshot Reports, Session Recordings, and Surveys. Run quick, simple, effective A/B Tests that accelerate sales. Easily test new CTAs, images, and copy with just the click of a button. Get powerful insights and make impactful changes in 15-30 minutes a week. Spend less time chasing data and more time running your store.
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Heatmap and Scrollmap Reports
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Recordings
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Surveys
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A/B Testing
Prijs
Gratis proefperiode van 14 dagenBasic
$29/maand
- 30,000 visits per month
- 100 Recordings
- 3 mo recordings storage
Standard
$49/maand
- 75,000 visits per month
- 500 Recordings
- 1 yr recordings storage
Plus
$99/maand
- 150,000 visits per month
- 1000 Recordings
- 2 yrs recordings storage
Pro
$249/maand
- 500,000 visits per month
- 5000 Recordings
- 2 yrs recordings storage
Basic
$29/maand
- 30,000 visits per month
- 100 Recordings
- 3 mo recordings storage
Standard
$49/maand
- 75,000 visits per month
- 500 Recordings
- 1 yr recordings storage
Plus
$99/maand
- 150,000 visits per month
- 1000 Recordings
- 2 yrs recordings storage
Pro
$249/maand
- 500,000 visits per month
- 5000 Recordings
- 2 yrs recordings storage
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
11 recensies
I did not use it signed up for the free trial and found it useless. it was a free trial with a limited amount of recorded visit. it did not clock my conversions. today i was given notice that they attempted to make and unauthorized charge on my card of over $700.00 without my permission or any notice that I was going over the limit and would be charged. Fortunatly i am smart enough to use prepaid card for any sort of online business so the money was not available to them. not trustworthy or honest.
There was a bit of a misunderstanding about how our tool works and subscription. I would love to clear that up:
Many of our customers, including Shopify customers, find our tool quite helpful. Over on our other review sites, you can see, “It's great to look at the heat map to see where users are interacting the most on your site. It allows for useful data to improve the user experience and improve SEO of the site”.
But we understand that you did not share this experience with us.
Shopify doesn’t allow any third-party script to track the checkout. You must be on their Plus or higher plan to do this. This may have been why your conversions were not tracked.
If you sign up via the Shopify App directly, then all billing is via Shopify, and the plans are billed monthly. After the 14 day trial, you will need to verify which plan you want to continue with.
In this case, you had signed up with Crazy Egg directly (not via Shopify app) and the plans are billed annually after the 30-day trial. Upon signing up for a trial, our customers agree to cancel their trial if they do not wish to continue. As part of that agreement, we agree not to interrupt data collection and convert all non-canceled trials to the subscription plan the customer has chosen. That said, we did provide a full refund to you.
We have been using Crazy Egg for our website as well as on our Shopify pages to make sure pages offer the best possible experience for visitors and shoppers. Crazy Egg offers Heat Mapping, Scroll Mapping, Recording as well as A/B testing, all tools we needed to do optimisation work and also their support team has been super helpful every time I needed help. Highly recommended.
Doens't really work how it should. Out of 80 Visitors only 3 recordings... Support doesn#t answer. Getting lucky orange instead
We are sorry to hear you were having trouble. Our team checked for an email from your store name but have not located one. We would like an opportunity to resolve the issue but need more information.
Our video recordings are initially set up to sample. So depending on the number of visitors to your site, your video recordings settings and the plan you are on, you may only see a low number of video recordings per day. This is done to ensure customers do not have all of their video recordings used up in a matter of days. For more information, please check out our Help Center article: https://support.crazyegg.com/hc/en-us/articles/360056085553-How-to-Customize-Your-User-Recordings-Sampling-Rate.
Over deze app
Geïntroduceerd
2 januari 2019
Talen
Engels
Categorieën
Klanten-analytics , Verkoop-analyticsIntegreert met
WordPress, Segment, Wix, Google AnalyticsGemaakt door Crazy Egg
Over Crazy Egg
Gemiddelde score: 3,3
4 jaar ervaring bij het maken van apps voor de Shopify App Store
Ondersteuning
Stuur een berichtsupport@crazyegg.com
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
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