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The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.
Very useful friendly app for uploading and selling photography prints. Customer service is excelent!
I'm putting together a shopify site for a group of artists and in general I find the app works well, once you have done all the information on the creative hub end it transporst well to the shopify site. The particular item I and the others like is the room view with the image in place, so if they can develop this more it can only help sales, as most people out there have no concept of how the art might look on the wall. There have been one or two glitches here and there otherwise would have given 5 stars. Creative Hub are very quick to respond, and I know that the print quality is unmatched. I also have my own cartoon work on a similar site, for those remotley interested the sites are www.looksgoodonthewall.com and www.pauldaviescartoons.online
both use the creative hub and shopify.All pretty good really!
Nice idea. We'd dearly love it to work. But it doesn't work properly. The print quality is very good and people in shipping are great. And they always respond to queries. But the app can be very frustrating and very very very time consuming. To make it work we need three tabs open and to flick to and fro. We'd welcome any suggestions for reliable, high quality alternatives...
Sorry we were having some issues, we have fixed all known bugs now, so if you could please retry we are confident you will be happy.
Great stuff. Very simple to use. Upload images to your Hub account and they populate immediately in your products list. There’s one tiny, tiny thing that would be a bonus, which would be to be able to set your own product codes, but completely understand that would mean their print job numbering system would go out of whack. Maybe if there was an extra field, or ‘customer product’ number alias. But that’s really minor. Works well, provided you understand the app is purely a link to connect shopify to your Hub account (like most shopify apps). Ordering system is very simple for both you and the customer, and very reasonable, delivery wise. £6 per order, anywhere in the world. Also a very helpful bunch of people. Recommended.
New shipping prices are ludicrous! Makes it unviable to use Creativehub drop shipping services. I previously used them a few years ago and was really happy with their products and services and was all set to return after reinstating my Shopify store. Severely disappointed that these prices now put them out of reach.
This very slick App is great for artists to reach buyers and curators to sell digital art online. I have just installed it and I'm knocked out with the professional help I had talking me through the simple process. Thanks Printspace team.
Sue Clowes
Brilliant for uploading and selling my photography prints, but currently I have problems with the vendor choice because it's not showing the vendor which the theprintspace uses anymore and also it never saves my changes to a product.
This is such a good idea - it means I don't need to order or store large numbers of prints or have the hassle of packaging and posting them. It's a fairly new app and has had some teething problems, but most of these seem to have been ironed out now and the Printspace do seem to be genuinely listening to customer feedback and taking it on board.
I've been using these guys from their early days and their print quality has always been top notch. They are are also quick to resolve any problems.
Once I got my head around the app integration it's reasonably straight forward, my only hiccup was integrating all the different shipping profiles to the different products. The Creative Hub were very quick to assist when I emailed though.
Some people have criticised the shipping prices, which I understand. Its £65+ plus to send a A4 print to Australia. But I also understand that they need to use a reputable and reliable company to ensure quick and safe delivery. My customer's order reached Australia impressively quick. Personally, I'm happy to absorb some of the shipping costs in return for a fast, professional service with peace of mind for me, but that does mean a much smaller profit when selling to North America and beyond. I haven't worked out a way to resolve this as yet.
So I'm giving a 4 star review. Excellent all round but the shipping prices do make selling low priced prints beyond Europe unworkable.