Cross Sell & Upsell Pro

I'm sorry you experienced these issues with our app. We tried to contact you via email twice, but we haven't heard back from you.
If you could contact us back, via our chat service or email at support@buddhaapps.com we will investigate the problem as soon as possible.

Hope to hear from you soon!

We are so glad that you are happy with our app! Thank you so much for the great review!

Thank you so much for the feedback and I am sorry about the late reply!
It have been some crazy weeks since we launched our second version of the app. Also, good news! Now you have in the new Design section of our app the possibility to change some image setups. If you need help with that, just contact us at contact@buddhaapps.com and we will be happy to help you!

Thank you so much for your lovely review! It’s great to know that you like our app.
We're hoping to bring more benefits to your store in the future.

Have a great day!

Thank you for the review, it means a lot you appreciation and that the app works without errors for you.

As for your feedback, this app is barely a 1 month old. When we were listed on the App Store there were already so many other competitors and our app was quite different from the others. This means we didn't even know if people would install it. So we had to opt for a limited version of it (the one you see now) so we can test if the app is actually required. The good news is that the response is overwhelming, customers are installing it and the feedback is amazing.

So after just 2 weeks from the launch we already started to work on new features including the ones you mentioned. So we will add these new features you recommended.

The new version will be live, we hope in the next 1 month. And the best of all, all the customers that have the app installed with this version will have all the new features for free for life.

So I think we have been quite fair with our customers. In our presentation we didn't say it does something that it doesn't or has more features. Our team is working tremendously to make this app the best it can be and as you mentioned also, we make it for free.

All things considered, I really hope you will reconsider the review rating.

Have a lovely day!

Hello, We are sorry to hear you are not happy with our product.
Our algorithm analyses automatically your product data and results in recommendations only based on that data. We didn't hear from other customers complaining about this and we double checked our system to make sure it works well and we found no error.

Our team contacted you several times to try and have a closer look at your problem but we received no answer. Without an answer from your side it is impossible to give you a more detailed answer. But from our analysis the app is working correctly.

Also it is impossible for our app to select recommendations based on the price, this is not something our app can do.

I wish you all the best!

Hi,
Thank you for the amazing words, it means so much to us!
Is there anything else we can do so our app become 5 star worthy?

Have an amazing day!

Thank you for the honest feedback. Although this is the first version of the app, we know that improvements to the features (including design features) need to be added. This is why we noted all our customers recommendations and we have already almost finished the new version of the app which will be soon released.

As for the pictures looking low quality, please know that regarding this there isn't much we can do from our end. Our app takes automatically the pictures of your products from your store Products section and adapts them for our widgets at their quality. So for our app to work properly good quality pictures for your products need to be added in your Store Admin.

I really hope you understand.

Hello!
We are very sorry to read your review! Unfortunately you did not provide any information in regards to what makes our app "horrible".

Did you encounter any issue with it? Did it not apply to your product pages?

For any problem you may have encountered, our team would be more than happy to help you. We already sent you an email but we received no reply.
If you change your mind, please reach us at contact@buddhaapps.com and we will reply to you as soon as we can.

It would be very helpful to at least give us more details on why you think our app deserves 1 star review, as we want to make sure that it works seamlessly for all our customers. Until now we only received great reviews, this is the first 1 star review and we are a little confused.

Hope to hear from you!

Thank you, thank you for the great feedback. It means so much to us, especially since you find our app useful for your store.
Have an amazing day!