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Extremely unhappy with the customer service. I specifically asked not to add the app to the current published theme but they went ahead and did so. When I asked to remove the code from the current theme and add it to another duplicate theme, they completely stopped responding to me. I emailed 3x within the span of a week and no response.
Thank you for the feedback, we are very sorry you have had a negative experience. Unfortunately, as we already explained, your emails ended up in a spam folder. We ...
reached out to support twice and they ignored my messages. I gave them plenty of time to respond but I never got one.
Hello,
I am very sorry you never received our email, but we reply within 24 hours. I see you sent us only one email on the 24th of April and I personally replied with the ...
First Review: Totally Fake app on Shopify. There is 14 day free trial mentioned on the Shopify app store description. But actually there is no free trial at all. As soon as I downloaded the app, it redirected me to the Shopify billing and charged me $19.99. Please guys don't download this and get cheated. I am contacting them for refund Review 2: I contacted them for refund but still instead of ...
Hello Meghvi,
we appreciate your feedback, however, we do offer 14 days trial period. If you uninstall our app before your trial period is over, you won't be charged and no ...
Useless support and NOT worth the Money. Thet spam me with emails and i have asked Them to stop 10 times!
Hi there. I'm sorry to hear your experience with us was not ideal. From what I understand, you uninstalled our app after finding it did not serve your needs. Our records show ...
Please do not install this app - it has led to major bugs and issues with my website which have still not been resolved. The developer installed code on my site in the early hours of the morning (due to time zone differences) and within a couple of minutes I became inundated with spam emails saying items were out of stock when they weren't. I have now 3 other known issues on my site and despite ...
Hi Helen. When you first contacted us on the night of Tuesday May 28th, we were concerned to hear about the inventory problems you were having. We reached out Wednesday ...
The app is very difficult to set up. They even make the guidelines very difficult. What more ridiculous is that they charge $20 to set up for you.
Hi there. Sorry to hear you found setup difficult. To be clear though, WE OFFER FREE INSTALLS TO ALL CUSTOMERS, and are more than happy to get you setup. The $20 fee is only ...