Cross Sell & Upsell by SSC , 959 recensioni
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This app is really slow to solve problems, and the appearance of bugs is a headache.The reply to the email was really slow for a week and did not solve my problem.
Hi Miya. I'm sorry you felt our replies were slow & that we could not resolve the issues you had searching for items in time. Our initial confusion understanding what exactly the bug was when you first got in touch, and the timezone difference between us, might have been a contributing factor. Regardless, apologies. We will do better next time. Cheers :)
Awesome App! Very easy to use. Great customer service. Top
Awesome service. Quick to get r done. Should have great results
This is great app, I like it.
Support installed app in my Showcase theme without any problems, and it works fine:
https://www.3dhorse.com
Tried this app, wasn't working properly so I immediately uninstalled. Was still charged for a full month with NO way to contact the company. I would appreciate if you would reach out to me to get this taken care of please.
Hi there 👋🏽. I'm sorry to hear of your experience with our app. If you could send an email to our support: support@csell.co, then we could get in touch with you. Our support will assist you with your refund and the app's functionality. I do apologize once more for the issues you've faced 😔.
App is good for basic cross-selling and support was second to none. Stuart responded to me quickly and solved just about every issue I had as quickly as possible. I had these up on the site in 10 minutes.
On my second or third month now. I had very fast response in the beginning, to get me up and going. It was minutes and on an Australian Saturday evening too!
However, with close to 2000 items, to cross-sell, I'm finding it needs some short-cuts, so products can be edited one after another, next, next, next instead of returning to the search.
To clarify that:
Initially I did "fast selling items" which was a collection of 160 items, and I was able to pull that collection, and do next, next, etc.
However, once I'd done that, I wanted to do items without "cross-sells" but I don't seem able to do next, next with that.
Also, the "link together" check box is less than straightforward, and I think "link togethers" down the track, may cancel out previous "link together"
Maybe a "random" option may be helpful. Where if you have 56 "link togethers" for an item, they randomly select the 15 items each time that page is loaded.
None of this is a real criticism, it's just what I find, having many items to work through.
I made suggestions to the developer, and they very quickly got back to me, saying my suggestions would be carried into the further development of the app.
I have 647 more cross-sells to edit, and I'm trying to get them done as swiftly as I can, as I can see the difference having the app has made.
I just wish my initial website builder, had selected Cross-sell instead of Recommendify which is a lot more expensive and not as good.
Love it. This is a great solution to wanting to specify which "related Products" pop up. Exactly what I was looking for. The only thing I wish it had is a better "cart" related products section. You can only specify the same products to be seen in the cart with every product, no matter which items are in your cart. I would love if the same related products that you specify to each item were to show up when you add that item to the cart. Other than that, this is great! Thanks!!
You'd be surprised how many cross sell apps don't have the simple functionality of displaying on the cart page, but this one does:) Plus, the support is second to none! Highly recommend!
I great app if you have multiple items with similar designs. Easy to use and fabulous customer service.