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Easy to use myself and even better customer service!
This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................
Thank you Michael for the feedback, we really appreciate it!
Great app that does exactly what it is supposed to! Great functionality especially if you don't want an algorithm based product recommendation. I guess you could have two reasons for this:
1. you have a small number of products - then this is great as it is awesome value for money app or
2. you have complex products (we sell a couple of thousand Vitamins) and you don't trust the algorithms to recommend sensible products to your customers...
This works like a charm for us and integrates nicely and elegantly into our website - no one would notice its an app!!!
Great developer and customer service too as we enquired about some custom dev work and he was fair enough to recommend a different easier route!!!!
Added a month later: Just wanted to point out how awesome the customer service is - we found a problem with this apps interactions with another app and Steve fixed it overnight for free - although we are probably the only shop using both apps...
Thanks,
Valerian
Lifestyle Labs
The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products.
Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year.
Also the customer service is uncommonly amazing.
We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell.
After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them.
The only thing I can add is install this app before they come to their senses and start charging more for it.
Great customer support! Looking forward to have this up and running! Thank you Stuart.
Does everything it should do, easy to work with. Highly recomend!
Stuart was responsive and wonderful to work with! THANK YOU!!! PS Love the app too!
Really amazing customer service, had it up and running within a day! Followed up and made sure that I was satisfied with the app. I recommend!
Just got finished with the onboarding process the the Cross-Sell team integrated the app beautifully to my website, www.shopgamedayglam.com
I am also excited because they just implemented the new Smart Cart functionality. This was something I was very concerned about because I am rolling out my jewelry to more Universities and I would hate for them to get cart recommendations for a rival school, not very effective! This improvement is HUGE! Thank you!!
Maybe some functions of the cross-sell still needs to be improved. But your workers is really very patient and considerate. Thanks very much for your kind and useful help, cross-sell team! And here, I will especially thank Stuart Jones,who provided kind and timely help to me and helped me to solve my all problems. I strongly suggested your corporation can give Stuart Jones and anyone who works in the cross-sell team had ever helped me some bonus! Thank you very much again!