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Quick and clear assistance. Easy to use and all the support needed to make the experience seamless and simple.
Thank you for your great review! We are glad that you enjoy our product and our service 😊!
great personal service. versatile coders can work within complex themes and make their product work flawlessly and in the style you like. great job guys!
I am truly shocked that Shopify neglected to recommend these guys. Stuart is right on top of things.. Very VERY helpful and considerate. I really appreciated the way he thought about the workings of our design and taking time to make things look right. I felt I have received great personal service for my brand without feeling I had to beg to get it.
For their price point, they are doing a great job and deserve as much business as we can give them - and NO, they did not pay me to say this! They are just really good, and it is refreshing to find.
Extremely appreciate the Cross Sell Support team and the app! We have gone through a pretty complicated challenge. They stuck with me the entire time. Quick responses, quick actions, open to help and do what they can to make it work. Definitely would recommend them for sure!
Thank you for your feedback, we appreciate it. We are very happy all the issues have been solved and you can enjoy Cross Sell app fully :)
Kind regards,
Petra from Cross Sell
Really easy to use, it generates a lot of sales for me, definitely a worth while
App to install - thanks team
We are happy to hear this! Always happy to help 😃
Please feel free to reach out to us at anytime if you have any questions.
Cheers,
D'Angelo
I use the app to set my cross sells. Assigning "hand picked" cross sells in my product page to create "complete the look" in specific styles. Used "global" cross sells in my product page to show best selling items on those styles i did not assign a specific " hand picked" cross sell. As well as showing "global" cross sells in my cart page. The app works very well. The response to my initial set up questions where dealt with fast and efficiently. Other issues or questions I had after setting up where met with the same quick attention and care. I am impressed with the response and help I received.
I thought this app was confusing at first, but the customer service agent Henry was incredibly helpful! Made getting started so easy and it's a great app for the website.
Hey there,
Thanks much for your reply! We greatly appreciate it 😊. We are glad that you are happy with our service, and we are always ready and willing to continue providing you with excellent service!
Cheers,
The Cross Sell support team!
Updated May 30, 2018:
Just stopped by to let you know this app just keeps getting better and the support is equal to none. We opened a ticket on a mobile display issue and did not get the follow ups on the auto-reply. They came to our shop and sent us a direct message so we could communicate. Now that's Customer Support! The app looks gorgeous on all the themes we have used and some are not that easy to work with. Thank you, Josh!
on Oct 15, 2014:
Awesome app and developer! We could not be happier with the results. It works very well. Customer Service is outstanding, one of the very best. Thank you for a great app and support. It looks beautiful in our theme too. This app is a must for Shopify!
This is the most important app you can add for your store! Our business relies heavily off of recommendations, so I knew we had to find one that was easy to use and that delivered. I cannot say enough good things about this app and the support team literally answers within minutes. Thank you so much!!!
We swapped over to this app from another one and it is amazing!! Would 100% recommend, does so much more than the other apps and the support is fabulous. I had a few custom changes that I wanted to make and support were straight onto it.