Recensies (967)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
20 november 2017

No complaints at all. They seem to update features to add value, they're trouble shooting team is top notch, and they have fixed any issue I've had almost immediately. See it on my store, www.kaczkids.com

Kacz Kids
Canada
Ongeveer 2 jaar gebruiken de app
29 februari 2016

Great purchase! I recommended my client try this app and I'm so glad I did. The app does exactly what you hope it will do, and it's incredibly easy to set up. By far the best support I have EVER experienced with an app development team. Stuart and Steve are so helpful and spent a significant amount of their time to help me customize the app for my client's store. Thank you so much! I will recommend this app for all of my client's stores in the future.

Lauren

Stickstonestyle
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
22 augustus 2017

Amazing customer service. Super easy to use app, and so far I really like the product. Our theme was weak in this area so we opted to use this app and are very happy that we did!

Shopping For A Change 4
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
7 september 2021

Such a great app, well worth the price, and they have such a helpful and efficient support team! Highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australië
Ongeveer 2 jaar gebruiken de app
Cross Sell heeft geantwoord 7 september 2021

Thank you for your review, you made our day :)

Please feel free to contact us anytime you have a question, we are always happy to help.

Kind regards,
Petra

31 oktober 2022

We have been using the Cross Sell app for a few months now and we have seen an increase on sales from it. We needed some help updating the app to show specific products and the customer service team was fast and helpful.

Serious Tissues
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
Cross Sell heeft geantwoord 31 oktober 2022

Thank you for your awesome review 🙂! We appreciate you!

Bewerkt 29 mei 2018

Shopify told us this app was causing major issues with our store – we left an honest review and reached out to the developers through shopify. We also left our initial 5 star review visible below in good faith as working with Stuart in 2017 had been amazing and we hadn’t had issues with the app before.

My team and I were rather taken aback by the overall tone of the emails we received from Josh regarding ‘customers qualms’ when referring to our major issue, but we tried to put it down to his own frustration with Shopify itself.

Shopify now believes the app is not at fault.

As clients we have little to go on other than what Shopify tells us.

We have always loved the app – that is why we didn’t uninstall it as the guru had initially urged us to. We are however very disappointed with how this extremely frustrating situation was handled by Cross Sell’s customer service when communicating directly with us. Their frustration should have been directed at Shopify who named their app the issue rather than us, the customer.

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5 star review

Stuart went above and beyond - i have a custom theme that many people tell me stops integrations of apps but oh no Stuart got it working - tried multiple layouts until we found the one that worked the best. Amazing customer servers.

Brilliant product - I'm so excited to showcase related products to my clients ... and for the price, wow pretty impressed! I will be a long term customer.

Dollsanddaydreams
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
22 september 2021

There are several options with multiple configurations. The support team is quite fast and helpful. Recommended App.

MediaMarkt
Portugal
Ongeveer 2 jaar gebruiken de app
Cross Sell heeft geantwoord 3 november 2021

Thanks for your awesome review! 😃

24 november 2020

Easy to use, very effective in generating sales, and customer support from Cross Sell is top notch!

Carter and Son Toolworks
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Cross Sell heeft geantwoord 14 december 2020

Thank you for your feedback, we are very happy to hear our app is effective for your store and you have been happy with our customer happiness team. Please feel free to reach out to us anytime you have a question!

Bewerkt 12 maart 2018

Excellent installation service - they integrated with my shop theme that I had purchased.

And the app itself is very easy to use. I highly recommend it!

Update: March 12, 2018
I installed a new app (NOT from this company), which really messed up my shop. Josh was amazing. Not only did he get Cross Sell working in my shop again, but identified other issues with my shop & explained how to resolve those issues.

Kellys Handmade
Canada
Ongeveer 2 jaar gebruiken de app
Bewerkt 5 juni 2019

The App is sleek and works. Customer support is beyond amazing, can't stress that enough. 10/10, would recommend.

inspira shop
Slovenië
Ongeveer 2 jaar gebruiken de app