Avaliações (967)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de fevereiro de 2016

Easy to use myself and even better customer service!

Shop Southern Roots
Estados Unidos
About 1 year usando a aplicação
Editado a 6 de janeiro de 2021

This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................

LA LA LEAF
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Cross Sell 7 de janeiro de 2021

Thank you Michael for the feedback, we really appreciate it!

Editado a 19 de novembro de 2014

Great app that does exactly what it is supposed to! Great functionality especially if you don't want an algorithm based product recommendation. I guess you could have two reasons for this:

1. you have a small number of products - then this is great as it is awesome value for money app or

2. you have complex products (we sell a couple of thousand Vitamins) and you don't trust the algorithms to recommend sensible products to your customers...

This works like a charm for us and integrates nicely and elegantly into our website - no one would notice its an app!!!

Great developer and customer service too as we enquired about some custom dev work and he was fair enough to recommend a different easier route!!!!

Added a month later: Just wanted to point out how awesome the customer service is - we found a problem with this apps interactions with another app and Steve fixed it overnight for free - although we are probably the only shop using both apps...

Thanks,
Valerian
Lifestyle Labs

Lifestyle Labs - Vitamins, Minerals and Supplements
Reino Unido
About 1 year usando a aplicação
Editado a 17 de setembro de 2015

The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products.

Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year.

Also the customer service is uncommonly amazing.

We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell.

After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them.

The only thing I can add is install this app before they come to their senses and start charging more for it.

Kendal Hyde
Estados Unidos
About 1 year usando a aplicação
29 de abril de 2017

Great customer support! Looking forward to have this up and running! Thank you Stuart.

Headsets Sons
Bélgica
About 1 year usando a aplicação
23 de abril de 2016

Does everything it should do, easy to work with. Highly recomend!

Archeobooks
Polónia
About 1 year usando a aplicação
1 de novembro de 2016

Stuart was responsive and wonderful to work with! THANK YOU!!! PS Love the app too!

Shoppin With Sailin
Estados Unidos
About 1 year usando a aplicação
24 de novembro de 2015

Really amazing customer service, had it up and running within a day! Followed up and made sure that I was satisfied with the app. I recommend!

Dearbowie
Canadá
About 1 year usando a aplicação
13 de julho de 2016

Just got finished with the onboarding process the the Cross-Sell team integrated the app beautifully to my website, www.shopgamedayglam.com

I am also excited because they just implemented the new Smart Cart functionality. This was something I was very concerned about because I am rolling out my jewelry to more Universities and I would hate for them to get cart recommendations for a rival school, not very effective! This improvement is HUGE! Thank you!!

Gamedayglamshop
Estados Unidos
About 1 year usando a aplicação
31 de julho de 2017

Maybe some functions of the cross-sell still needs to be improved. But your workers is really very patient and considerate. Thanks very much for your kind and useful help, cross-sell team! And here, I will especially thank Stuart Jones,who provided kind and timely help to me and helped me to solve my all problems. I strongly suggested your corporation can give Stuart Jones and anyone who works in the cross-sell team had ever helped me some bonus! Thank you very much again!

Hhsoul
Estados Unidos
About 1 year usando a aplicação