Webkul Crowd Funding , 14 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
    13
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
    1
1 de março de 2022

I asked for help to the developers to configure the frontend of the application. I got in touch with someone via email. After a few messages I got no further updates from them. Zero customer service even after I sent 2 emails asking for updates. I've been completely forgotten. I don't understand. I have no choice but to find another application with a better customer service. I'm very disapointed.

hippiesbackyard
Canadá
5 days usando a aplicação
Questão respondida por Webkul Software Pvt Ltd 1 de março de 2022

Hey!

Please excuse us for the less satisfied experience & Be assured that your queries are taken care of.

Please be informed that, We're replying to all your support tickets.
To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets.

Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication.

Looking forward to hearing from you - Team Webkul

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