Crowdfunder: Pre‑Order Promos , 106件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の88%は5つ星です
    93
  • 評価の7%は4つ星です
    7
  • 評価の1%は3つ星です
    1
  • 評価の1%は2つ星です
    1
  • 評価の4%は1つ星です
    4
2023年8月31日

The app will not load. I've needed to make time sensitive changes to campaigns but this app is not reliable and will go days without loading. They just need to fix this reoccurring bug and then I would have a bit more trust in this app...

Plushfoundry
アメリカ合衆国
アプリの使用期間：5ヶ月
Ethercycleが返信しました 2023年9月1日

I took a quick and the issue is your trial is expired. On login, it'll ask you to approve app charges. Once you approve the app's charge, you'll be able to access it.

2022年11月20日

I would give this app no stars, if I could. There is no way to uninstall the application, once it's on. I have been trying for hours, to get rid of it and they charged me before I could figure it out.

Myth Kinz
アメリカ合衆国
アプリの使用期間：約1ヶ月
Ethercycleが返信しました 2022年11月21日

I'm sorry you had a frustrating experience with Crowdfunder. We received your support email at midnight on Sunday, and responded six hours later. To remedy the situation, we've refunded your app charge in full, and I've requested access to your store. I'll give you a call this morning if I don't hear back. -k.

2022年8月27日

Extremely disappointed! I've spent 3 hours figuring out how to publish the campaign but I couldn't figure it out. It was such a frustration for me.

Groovy ToeJams
アメリカ合衆国
アプリの使用期間：11日
Ethercycleが返信しました 2022年8月28日

oh no! we're sorry that happened to you. If you email support@ethercycle.com with what you're trying to do, we'll troubleshoot the issue, and record you a screencast running through how to set up your campaign.

EDIT: I found part of the problem: The email address we had for you (s*****t@***.com) is undeliverable. Our proactive onboarding/support emails never made it to you. I called the number we had for you and left a voicemail, hopefully it gets to you.

2023年4月19日

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
中華人民共和国香港特別行政区
アプリの使用期間：1日
Ethercycleが返信しました 2023年4月19日

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

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