レビュー (34)

総合評価
3.4
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の9%は4つ星です
  • 評価の0%は3つ星です
  • 評価の3%は2つ星です
  • 評価の21%は1つ星です
2024年2月7日

I installed this app on 12/1 and they still can't get it to function correctly on our website. We are using a standard "free" Shopify template. Probably could have coded a version myself by now. Three times they said they fixed the issue but it's still doest' track our campaigns sales, which is kinda the point of the app... I do not recommend this product.

ZEWA
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年3月9日

Apparently the software is difficult to operate and I didn't find any contact information for your human.

Miennes
アメリカ合衆国
アプリの使用期間:約1ヶ月
SpurITが返信しました 2022年3月22日

We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via support@spur-i-t.com email address.

2022年3月21日

The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.

Edition Biblische Lieder
ドイツ
アプリの使用期間:約1ヶ月
SpurITが返信しました 2022年3月22日

Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.

2017年12月24日

Terrible explanations of how to set up the campaigns and embed on your sites.

Instamodel Of The Year
アメリカ合衆国
アプリの使用期間:3ヶ月
2019年6月24日

I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.

Ted Yoder Music
アメリカ合衆国
アプリの使用期間:10日
SpurITが返信しました 2019年6月24日

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.

編集日:2017年2月24日

I'm asking for a refund, this app is faulty, unattractive, and tech support will not respond.

Hive Light
アメリカ合衆国
アプリの使用期間:13日
2018年4月23日

Awful - seriously a JOKE!!! All I wanted was a donate button. Pathetic. Complete waste of time and resources.

Largest Heart Shop
アメリカ合衆国
アプリの使用期間:4日