Crush: Speed & Image Optimizer

Crush has decreased the size of our product images. The app will also optimize the filename and add alt tags. So far the app has performed well.

was working great for over 2 years but now when i upload images for variants the app doesnt save the images they get deleted over and over again this cost me many of hours re uploading and reasigning my variant images since i uninstalled this app everything iw working great again

Very easy to set up and use - instant performance benefits.

Good Job

I can't say enough good things about this app! We turned to it after Shopify's image creation restrictions severely hindered our business operations. We faced issues uploading product images, retailer images, updating email visuals, and even modifying theme images. This app has been a lifesaver by reducing all our image sizes. I highly recommend it to all retailers and brands. Shopify offered little assistance and simply suggested upgrading our account for double the cost, which would result in losing our markets. The image policy limits were never communicated when we signed up for basic plans or that retailer images would count against our image quota.

Update
We used to love this app—especially when we were trying to control image sizes after Shopify quietly stopped importing product images due to hidden limits. But now, we’re constantly bumping up against plan limits, and without manual intervention, the app just stalls for days.

We’ve had to upgrade or reset the plan every 2–3 days just to keep things moving. At this point, it’s more hassle than it’s worth. We’re switching to an app with unlimited image support—this one just doesn’t scale.

Crush Pics is super easy to set up and provides a simple solution for quickly compressing images and optimising file names for SEO. I had over 4,000 images in my Shopify store, with many being large files sizes which was slowing down my website speed. Crush Pics compressed 1.7 GB down to 1.3GB, reducing my image sizes by an average of 24%. Hopefully this will help to boost my SEO over the coming weeks.

Easy to use, just the features you need.

Was very please to see that new images are already crushed automatically as they are added, great that you can slide to see the before and after, and showing the total amount of size saved does a great job of proving the value of the product. Well done

I subscribed to the €9.99 plan of Crush.pics to reduce the size of the images on my store and improve performance. Unfortunately, my initial experience was extremely negative.

After letting the app process my images for an entire afternoon, I discovered that some images were completely deleted from my store. This caused serious damage to my shop’s appearance and professionalism, especially considering that potential customers could have been visiting and trying to make purchases at that time. An online store without proper product images immediately loses credibility.
On top of that, several images that were not deleted ended up being visibly damaged. The compression was too aggressive, resulting in a clear loss of quality and details, which is the opposite of what you expect from a professional image optimization tool.

What made the situation even more frustrating at first was the lack of immediate customer support. There is no live chat or direct way to quickly contact someone, and the only option was filling out a form.

However, I would like to update this review after being contacted by Tom. He apologized sincerely for the inconvenience and immediately refunded the fee I had paid. I truly appreciated his gesture and the way he handled the situation. It shows that the team does care about their customers and takes responsibility when something goes wrong.

Even though the technical issue caused serious problems to my store, I value the professionalism and support I received afterward. For this reason, I appreciate the effort made by Tom and the support team to fix the situation and compensate for the inconvenience.

Crush is a great app. I optimise my photos before uploading, but crush still managed to crush the photos with no visible loss of quality.

Their customer services is brilliant. There was a technical issue where my quota was used on images that weren't live on my site and Dom was amazing. Quick response, explained what had happened and credited the subscription immediately.

Highly recommended.

Fantastic support from Dom! He quickly resolved an issue with ALT tags and helped improve my site’s SEO significantly. His guidance on renaming files was clear, easy and effective. Crush will be invaluable for optimising our store. Highly recommend this app—great customer service!