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definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons.
Thank you Ruth
My agent Fiona is always very helpful. Sometimes packages take a bit longer than usual to arrive but Fiona usually helps resolve any issues in a timely manner.
connie is a great agent
Thanks to Suki Huang.
Just started my shop and I am in the testing phase and so far customer service has been good. I have been working with Ashely wu and she has been very helpful in guiding and explaining things.
I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.
Elara was very helpful. She worked with me until I got the problem sovled! CJ dropshipping has excellent pace at getting real humans when AI can't solve your issue. Thank you!
J'aime la plateforme, car il est tout-en-un et il y a une équipe active pour répondre aux questions. Mais je trouve un peu complexe l'ajout de produit dans la boutique et aussi la suppression de certains produits, notamment POD enregistré dans mon espace personnel.
Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.
I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.