CJdropshipping: Much Faster

They have many products to choose but i found that their processing and shipping time is slower than the other companies. They have the Much Faster marked beside their business name but it's just not the case. They should improve it. Sometimes they take almost 10 days to start fixing an order issue which is unacceptable.

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Gwen) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

Très bon service client CJ Dropshipping. Réactif, professionnel et répond rapidement aux questions. Je remercie mon agent, Connie, toujours disponible pour traiter mes demandes dans un délai rapide

La communication est fluide, le suivi est sérieux et je me sens accompagné dans le développement de mon activité. Merci !

I've been working with CJdropshipping for quite some time now and have had a great experience overall. The platform is easy to use, product sourcing is efficient, and communication has always been fast and professional.

A special thank you to Sini Liu, who has been incredibly helpful throughout our cooperation. She is always responsive, patient, and does her best to help solve any issues that come up. Her support has made managing my business much easier.

I look forward to continuing our partnership and highly recommend CJdropshipping to anyone looking for a reliable fulfillment partner.

CJ Dropshipping has been one of the best dropshipping suppliers I've ever worked with. I've tried many different dropshipping platforms for my business, but I will always recommend CJ Dropshipping because of their reliable service, wide product selection, and excellent support.

A special thank you to Gildan for the outstanding customer service and other cj customer support. I truly appreciate your patience, professionalism, and the time you took to guide me. You helped me better understand how to grow and manage my Shopify dropshipping business by introducing me to the valuable services CJ Dropshipping offers.

Thank you once again for your support. I look forward to continuing to work with CJ Dropshipping as my business grows.

Great dropshipping app with excellent customer support! I recently had an issue connecting my old account to my new Shopify store. The CS team was very helpful and successfully resolved the backend issue for me so I could resume my business. Highly recommended

Elara,"Unbeatable service! My dedicated agent made product sourcing effortless and cut shipping times in half. Order processing is automated, helping me scale my conversion rates and business smoothly.

Gwen has been the best agent we have ever dealt with. She has been incredibly helpful, professional, reliable, and supportive throughout every stage of our business journey.

From product sourcing to branded materials, packaging, communication, order support, and general guidance, Gwen has consistently gone above and beyond to help us. She is very prompt with her responses, always clear in her communication, and genuinely makes the entire process much easier and smoother.

What stands out most is how dependable she is. Whenever we need help with sourcing products, checking details, resolving questions, or organizing branded materials, she is always quick to assist and very patient with everything. Her attention to detail, professionalism, and willingness to help have made a huge difference for our business.

Having an agent who communicates well, responds quickly, and actually cares about helping your business grow is extremely important, and Gwen has shown all of those qualities consistently.

We are very grateful for all of her help and support.

CJ Dropshipping Held My Orders for 18 Days

Has anyone else had a terrible experience with CJ Dropshipping?

Because honestly, I don’t understand how this company is still operating like this. They have held my products for 18 days without properly shipping them, without clear answers, and without taking any real responsibility.

Every time you try to get help, they either don’t reply properly, delay the answer, or give some vague excuse that doesn’t solve anything. Meanwhile, customers are waiting, businesses are losing money, and sellers are the ones getting blamed.

Their service is honestly terrible. No urgency. No accountability. No proper communication. Just delays after delays.

And when I look at their Trustpilot, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. If so many sellers are having issues, why does their public review profile look so polished?

At this point, I would not recommend CJ Dropshipping to anyone. They can hold your orders for days or weeks, ignore the damage it causes, and leave you to deal with angry customers alone.

People should seriously consider using DSers or finding suppliers directly instead of relying on CJ Dropshipping.

Has anyone else had the same issue with them?

The CJdropshipping app has been a reliable fulfillment solution for our store. Their support team was responsive and professional throughout the process. Gildan provided excellent assistance in helping us locate and resolve a private inventory storage fee issue, explained the billing process clearly, and answered all of our questions. Thank you, Gildan, for your support!