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This app was very hard to use, and when I was trying to list items on my store, the shipping of my product wasn't set to the ordinary price, instead set at 60-70 dollars! Many of the dropdown menus didnt even show up for me, and the wrong information kept on showing up on my product. The product descriptins were very wary and unclear.i wouldn't recommend this app to anyone. I have wasted my time and energy on this horrible app.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
I am so disappointed with CJ dropshipping! Because they never keep customer's winner product information as private! As mentioned in earlier, I requested they keep all of my product sourced privately but they always open to public! All my effort was stolen by other competitors! After I place the order, they told me after TWO WEEKS that the items is out of stock! There is no reason they realize the product out of stock AFTER TWO WEEKS! Because of that, I received tons of disputes from my customers and this issue make me lost a lot of money and also customers! I really dissapointed!
Hi, we are sorry for your bad experience. If you have any problems, please contact your agent or send an email to us. Email: support@cjdropshipping.com We'll try our best to help solve your problems. Have a nice day!
My ebay account was suspended due to suspicious activity since I started using this app thank you cj commerce
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Embarrassing... I have 200+ items listed on my website from CJ - with my first 20 orders from customers almost EVERY order had an out of stock item. I was told it's normal and even when I am listing items they can't ensure items are in stock....They told me the "pieces in stock" numbers on their listings were a lie. THEN some of the items customers chose for exchanges ALSO were not available!!!! They said the best way is to purchase inventory but thats not TRUE dropshipping as their business name is "CJ DROPSHIPPING" I am so frustrated and disappointed. They say there's no way to update inventory daily but when this is your literal job...they need to find a way.
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? We will help you check the specific reason. This is our contact way: support@cjdropshipping.com.
worst app you can use for your store , if you want to kill your project then use this app , the order takes 1 month to ship . processing time is 10 days , and when you contact the=m and tell them its supposed to be 3 days as per the page , they say no 7 then after 8 days i contact them again they said processing usually takes 10 days , the app idea is nice but it drags you to a very bad service
really gave them many chances but seriously its really bad
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
DON'T USE Cj dropshipping !!
Unless u want 10 days handling times with an additional 10-20 days delivery times. Over a month for customers to receive orders.
Customer service won't care unless you're making over a million dollars in sales.
Use Zendrop instead.
CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!
Worst platform for DS I ever saw.
Starting from "customer support" over the shipping and delivering items.
Spending time, money and nerves.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 weeks before they were dispatched then my customers has to wait once it was shipped. I asked for help with the custom packaging and was not given clear information on how to order it or the process I spoke with at least 3 different agents so I ended up wasting money on packaging that I wont even use. Overall I didn't have a great experience with this company and wont be using them again.
You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency.
In some cases, when the supplier discontinued the product your customer ordered, our sourcing team will find a new supplier - if available, or we will inform you the product is out of stock and we will make refund of your payment.
You can have your private inventory at CJ warehouses to preorder inventory and prevent products from lack of stock:
https://cjdropshipping.com/article-details/174
Do not buy and deal with them before making sure of everything because they change things after ordering.. They also increase the price of things and ask for more money after purchasing
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.