CJdropshipping: Much Faster

They lie about the stock of a lot of items. I've had multiple situations when I've asked about, for example, the dimensions of certain items - which had 20.000 units in stock - and when I've asked about it - they've said it's out of stock and deleted it from the website. They also don't update the stock when you list the item - I've just had the situation described above, the product was deleted from their website days ago - and on Shopify, it still shows as over 20k units in stock........When I've reported it they've said
"the factory inventory on CJ can not be updated from time to time"
When I asked how am I supposed to know when a product is out of stock - they said that I should double-check and create a ticket. Yep, I have over 200 items listed, and I'll ve creating tickets for all of them every day to check the stock. Absolute clowns. Imagine this - you've sold 50 units of a product that has 20k in stock, and when you want to fulfill it they say it's out of stock. What do you do then? Customer service is also the worst, they will help you only with the most simple issues you can solve by yourself, but never with real problems like the one described above. They just don't care, and act like it's never their problem. Don't get fooled by all the 5-star reviews - CJ often asks the new user about reviews after solving simple issues - I've been asked about it plenty of times. Just have a look at the reviews, people often mention the name of the person from live chat that have asked them for review. Most of those people used the app once or twice then forgot about it and never used it again. That's how they've got all those 5 star reviews. I have no idea how they're still in business - claiming a false amount of stock is illegal by law - that's stock manipulation. I've already reported that to Shopify, will see how it'll go.

i use the CJ droppshipping two weeks. I order like 20 orders... after 1 week i asked if the orders was send and then they told me that it was not in stock... I finde a nother factory on CJ befor i made my orders i asked if they have it on stock and they told me yes... after a few same thing happend. my custemors got realy mad for waithing extra 3 weeks almost because CJ are so unprofessional. Never agen

terrible service they have fake 6-11 days usa fast shipping it's basically just 15-25 days epacket shipping but they charge extra for fake fast shipping

do not work with this company, they are crooks and liars, the whole experience was disgusting, Hugo Hu was our account manager, told us incorrect wrong information, wasted our time, took ages to reply, when he did he was rude,all he can say is LMAO.. shopify should not work with this company, no one should, we will dedicate time to making sure others know how bad they are on every social platform we can,

Unreliable people, please run away from this. So many one star reviews that they are asking starters like to rate them with 5 starts even though they are not solving any doubts.

Very bad service, the order was dispatched unsuccessful and do not have any notice and they was not responsible for it. Very disappointed.

Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.

Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.

I used this app after checking the reviews. But my experience just a few days after opening, was truly of nightmares. I spent six hours trying to get my clients order pushed through. I followed all the instructions, their help bot and staff member were no help sadly. In the end, I located another supplier who I used ten years ago whilst trading on eBay. Order went through, real easy. If it's not easy, I don't need to deal with the stress. My Clients deserve the best service, as do we.

I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has been sitting in the CJ system and the transaction cannot be finalised due to their system error. It's been absolutely frustrating. I am so glad I haven't transitioned my store over to the CJ platform as this would have ruined my business. I caution other business users to test out the process for yourself before proceeding. My experience has been nothing but unsatisfactory from the go.