CJdropshipping: Much Faster

One of the best dropshipping apps on the market, excellent customer support. Everything you need for your business. Thanks to the team for continuing to work and develop

This app is very nice and the support staff is very friendly. Ms. Sita Cui solved my problem in just 1 minute and she was very patient and friendly.Thank you

I contacted the helpdesk at CJDropshipping app. Jacob Zhao was very reponsive and patient and helped me get all my queries answered. Hoping to partner with CJDropshipping for my niche.

Really good application, your agent (Lori) is always there for you. highly recommand!!! good shipping time also

Great Customer service overall, high reliability, professionalism and quick responses. Highly recommended and a pleasure to work with!

It is so nice to work with an agent (William Wei). Quick response and helpfull tips! It's an absolute plus. Very easy sourcing using the chrome extention.

Been using this app for a while, I needed an update on a order and Ada gave me up to date information that I needed

I just started and had my first order I had a little trouble but Murphy Hu helped walk me through everything. Their customer service is always quick and helpful

it is really good. especially the customer care. Michelle Luo helped me a lot and makes me save time.

CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a product, only to learn, after a customer has ordered one, that it never "synced," even though you did everything right. You're also likely to find, once a customer has ordered a product sourced from CJ, that they don't actually have the item available even though you sourced it from their app, and that they never bothered to notify you of that issue, even after you've paid CJ for item and assume (incorrectly) that they have started the fulfillment process. CJ's support is equally abysmal. The agents available through their chat app, though polite, seem to lack proficiency in English or sufficient familiarity with how their app works. So if you're unfortunate enough to get yourself in a chat session with them, you'll find them seemingly answering your questions in riddles or hints, not out of any intention to give you a hard time, but because that is apparently the best that they can do. If you put in the hours (or days, or years) to try to get a real answer and solution, you'll find out -- assuming you haven't already died of old age -- that more than likely there is no real solution, other than going through a cumbersome process of refunding your customer for a product they will never receive. The only possibly redeeming feature about CJ, or so I thought, is that even though their products are almost always more expensive than those found on DSer/AliExpress, that their shipping is faster. I really haven't found that to be the case simply because their system doesn't work well. I'm hoping that with this review that I can spare my fellow Shopify store owners the same grief that I've experienced with CJ. This review is not based on a try or two with the app. It's based on my giving it a real chance, along with hours and hours of time spent on their unhelpful self-help web pages, videos and chat sessions. If anyone, anywhere, anytime, recommends you try CJ Dropshipping, run as fast as you can in the opposite direction!