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Awesome customer service, very friendly and welcoming, made my entry into the dropshipping world very easy :)
DO NOT WORK WITH THESE GUYS. GAVE THEM 11,000 ORDERS OVER THE SPAN OF 1 MONTH. Their communication is the worst, and they will raise prices along the way even though you already paid for half the orders. PLEASE DO NOT work with them, I guarantee you will not only get treated like a shit customer, but you will have a much MUCH better experience hiring an agent in china to dropship for you and handle orders. I Will never be doing business with them again. ITS INSANE the amount of stress I get from how disorganized they are.
1. They will blame you for their system missing over 100 orders. Their system glitches multiple times.
2. They say they can STOCK in USA warehouse. And after asking everyday for weeks, they tell you oops its too expensive to ship actually. ARE YOU KIDDING ME! The only reason I used them was for the USA warehouse. DO NOT USE THEM if you they promise they will do it. THEY WONT. They will also raise the price halfway through instead of owning up to their mistakes.
3. Multiple times, our conversations go one way, the next week its again some other bullshit. Agreed on a set price, next week oh we meant this and that excuse.
4. You will soon realize, they only have 2 agents who handle everything and good luck getting an organizes individual.
5. Want stress and heat attacks, use them.
6. Will be posting a video on Youtube as well. The "owner" Andy, does not respond to customers either, even when you are giving him 1,000 orders a day.
I just started using CJ a month ago, and I have to say, it has not been going well. I listed and successfully sourced a handful of products. Got many orders from my customers and was notified by my agent that half of the products were out of stock AFTER MORE THAN A WEEK of placing the order, even after they "successfully" sourced the items. Now, I have to refund hundreds of dollars to my customers. This was a problem I was trying to avoid when switching to CJ, but unfortunetely, it turned into more of a problem for my business. I had a better experience with AliExpress and Oberlo. I do not recommend CJ for dropshipping. I will now have to switch to a real sourcing agent to handle all of my orders.
Dear customer, We are so sorry that CJ didn't give you a nice ordering experience. For out-of-stock issues, we will accept all suggestions and comments from you and improve our service as soon as possible. We have urged manufacturers to ship again, and at the same time, we are also looking for new suppliers to solve the shortage problem. Please be patient for a while. Thank you very much!
Very good support!! They answer immediately and are very helpful. Easy to use website and easy integration with shopify
It's my first order and everything going well, thanks for Ceci helped me very well buy locating my order and make everything in the right way
my agent kris is very respectful and helpful definitley made my experience better and easier
I am very satisfied with this platform and with my agent Danny which is very helpful and professional.
Thank you for your feedback! Your approval is our motivation.
Remi is my agent, she helped me very well, thanks to her. I had a synchronization problem and everything was fixed!
I’ve been stuck a few times during my first experience using CJ dropshipping but I’m very pleased of all the help my agent Kris offers me!
It really makes the workflow easier to have your personal agent.
Excellent app and Excellent service, the agent is able to solve any kind of your enquiries with instant response. Thank you!
Thank you for your feedback! Your approval is our motivation.