CJdropshipping: Much Faster

Very kind support. I wanted a custom message for a client and they did it.

Big thanks to Garrison Wong who helped me. Hope my client will be satisfied.

Big thanks again

Bellica has been my agent for quite some time. She was always able to find a quick and effective solution to any problem. I appreciate that she is not responding with scripted responses and will always try to understand what the issue is and how to assist.

She is the most knowledgeable agent I have ever interacted at CJ. Any problem with a supplier? She would be the one to contact them and receive a prompt response.

She works well under pressure and was able to handle any challenge I had during and after the busiest time of the year. I know she is the one you can turn to when you need something done, and I hope to continue working with her for a while to come.

Always good service and prices!

Kribee Huang also needs a mention as I could not add another 5-Star review. I had a problem with a product not showing up and sinking with my store and this problem was corrected in under 5 minutes. Excellent job!

Below was from 2024

Billy Shi was a great help getting my first order through CJ's Fulfilled. I had never used them before and he was a big help syncing my order for me and giving me directions going forward on using their platform. He was very fast and responsive needs and I really appreciated that. Thank you again Billy!

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need.

But the highlight of my experience has been the outstanding customer service. A special thanks to Harvey for his exceptional support! His timely and helpful responses have made my experience smoother and more enjoyable. I highly recommend CJdropshipping and Harvey for anyone looking into dropshipping services. Their dedication to customer satisfaction and continuous improvement is evident. Five stars all the way!

Bonnie was very nice and efective.

Angel and Enid have been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.

Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.

Updated Review for CJdropshipping

I have to say, my experience with CJdropshipping has improved a lot recently, and it’s definitely worthy of a 5-star rating. A huge part of this is thanks to my incredible agent, Sini Liu, who goes above and beyond to make sure everything runs smoothly. She understands my needs almost instantly, often without me needing to explain things twice, and even managed to get me a discount on a product recently. Her support has been outstanding and truly makes a difference.

For me personally, navigating the platform can sometimes be a bit overwhelming because of the many different options and features. While I can see how this might be perfect for some users who enjoy flexibility, it can feel a little complicated at times. That said, the team, especially Sini Liu, always steps in to guide me through, which I really appreciate.

Overall, I highly recommend CJdropshipping. Their service is professional, reliable, and well-supported by agents like Sini, who truly care about their customers. Thank you for making this process so much easier for me!

Hi,

I am satisfied with CJdropshipping.The customer support agents are extremely helpful and available to assist with all of my questions and any concerns I have about making sure that my customers receive their orders. Kribee Huang is very knowledgeable and was great in assisted me with an order.

Veronica Giaquinta
Store Owner
smartfatburners com

The agency demonstrates professionalism and provides valuable support to store owners. I want to extend my sincere appreciation to Flo Ma, my support agent, for her assistance in securing favorable prices from suppliers. Considering the positive experience, I am contemplating a long-term collaboration.