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In base alla valutazione
Christina Chen always does a great job assisting me. My only issue is that I would prefer to really have 1 go-to agent as opposed to having to use the chat because I don't always get the answer I need from other agents.
Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Updating the review from May 3
Happily, since my last review things have changed. My agent Lisa Wei is providing excellent assistance via email, I'm thankful for her support and understanding. She responds on time, acts polite and professional. I hope for successful cooperation in the future.
I'm rating CJ App 4* because of few factors that can(needs)to be improved:
1) Not updating the product page when the product is not available. (you list the item, and then figure out (if you ask) that it's out of stock)
2) Badly need more filters for search, when searching for the product I normally get around 60 pages of results both related and not related.
3) Sometimes the descriptions are unclear and have to double check with the agent
I wish CJ only get better and better and grow!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Really good customer care service. They are very kind and fast on reply. No need to wait for hours.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries
Thank you for your feedback! Your approval is our motivation.
I used this app to help me sourcing my products and it helped me so much ! It's a great , easy to use and reliable application. You got your personal agent helping you handle your business more efficiently and even answering your questions . I STRONGLY recommend!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way
Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.
Thank you for your feedback! Your approval is our motivation.
Ada qiu on CJ dropshipping was a good help for me to my website. I recommand to use CJ dropshippinh in complement to shopify.
Phoebus is a very support guy. He helped me alot. Appreciated for his support and nice to talk to him.