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I wanted to take a moment to commend Billy for the outstanding service he provided. His expertise and professionalism were evident in every interaction, and he offered clear and comprehensive answers to all my questions. Billy's assistance made a significant difference in resolving my issue efficiently. Thank you, Billy, for your excellent support!
Alan from Customer Support is very helpful, explains everything in great details :)
We received an order with multiple items and had to find a quick way to source it and ship it to our customer.
Luckily Sini Liu from CJ was there to help us and in just a few hours the order was already processed for shipment.
Superb customer support! Thank you Sini Liu :)
CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.
Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.
Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.
I really appreciate her consistency and support,
Thank You Rebecca Lin
Design The Look
CJDropshipping's customer service is very good and their products are as seen on the pictures. Thanks Lea for your prompt replies!
I am a new client of CJ Dropshipping and my experience with customer service has been great! Thanks very much to Gildan Wu who was very patient and diligent in assisting me!
Its the greatest supplier of all i tested!! You can haveur own manager which is very helpful they responding fast and very good and kind. Rebecca is currently my personal manager and shes very helpful and very kind too!
Thank you so much Grant Weng for your support!
Amazing service. So helpful, I was having trouble finding a product so I asked my private agent, suki huang, and he helped me out within 10 minutes.