Recensioni (9.624)
Restringi
-
In base alla valutazione
I'm new user of this service, but as far as I experienced I have got a good service, and I look forward to work with CJ and hope we can reach each of our goals.
Big Thank You Jolie on CJ For All Your Help!
Sveta sorted my issue quickly - Many thanks!
非常好,CJ Service 01客服特别耐心,好评。
Thank You Estella Wu for the unwavering support. keep up the the excellent services
These 5 star for my friend joean gu, he is so active customer support assistant, I must say if CJ didn't gave me joean gu, I was not working with cj, thank you so much
I have had one order from customer which I set up price around £12.79. Customer paid exact the same amount but actually there was an issue about to choosing the shipping method which costs me triple of the customers payment towards me. I raised a dispute about it and today I received a message from Connor. Every thing was sorted out. Thank you CJdropshipping team. You are doing best. I am very satisfied with your quick and good response. Really Appreacited. I really appreciate the response from Connor. Thank you.
I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns.
Thanks Sveta!
I was finishing setting up my store and sometimes I need a quick answer to something I don't know. I simply asked through the chat and had a really quick response from Sulee li solving my doubt, also helped me note something I hadn't seen and how to set it properly. That's what we need, quick solutions to keep on working on what we were doing.
I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.
It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject.
I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen.
Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.