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I would recommend this app to all who are looking for an efficient and organized way to drop ship. Bonnie and Pauling Li have been very helpful throughout my journey.
Working with YANA has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!Lastly, i must say she is very friendly i really cant ask for more .
Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer.
Not fast - very slow. Lost my trust and deleted all products and removed the app.
I must say the customer service I have received from Sulee Li has been excellent.
I had the pleasure of working with Rami Wu from CJDropshipping, and I must say, he truly exceeded my expectations. Rami's dedication to providing top-notch customer service is unmatched. Whenever I encountered an issue or had a question, Rami was there to assist me promptly and efficiently. His expertise and willingness to go the extra mile made all the difference in my experience with CJDropshipping. Rami not only resolved every problem I encountered but also provided valuable insights and guidance along the way.
What sets Rami apart is not just his professionalism, but also his genuine care for his clients. He took the time to understand my concerns and ensured that I felt supported throughout the entire process. Thanks to Rami's exceptional assistance, I was able to overcome challenges smoothly and achieve my goals with ease.
I can confidently say that Rami Wu is a true asset to CJDropshipping. If you're looking for outstanding customer service and a dedicated partner to help you navigate any hurdles, look no further than Rami. His commitment to excellence and unwavering support make him stand out as one of the best in the industry. Thank you, Rami, for all that you do!
good support
leila helped me a lot with everything I didnt know. as my current agent she is great
I have been using CJdropshipping for about half a year now and when they say they are the best distributors for beginners, they mean it! Chandy Chen in specific has been a huge help with any problems I have faced and I am beyond grateful. Without them I would still be stuck on many problems! Thank you very much for creating a platform that is beginner friendly as well as hiring staff that actually care about thoroughly fixing customers problems.
Zoey Zheng was nice with customer service and she helped me figure out how I can customize my product easily and answered all of my quesitons I had fast about how I could get help buying an item in bulk and go about branding it. And the stuff she could not answer right away she told me that she will figure it out and get back to me on whatsapp
:- ) Great customer service ;- ) Zoey was great 5 stars
Eu super recomendo a plataforma! e a minha consultora Christine Yu! super atenciosa, e ajudou bastante com as minhas duvidas e esclareceu as mesmas.