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I've been using CJ for nearly a year now. It's safe to say they have never disappointed. With a personal agent, if you have an issue (which I had with an order, not CJ's fault), they manage to fix it as soon and as easily as possible. I have my agent Sita Cui to thank for this.
I've been using CJ Dropshipping for a while now, and I'm really impressed with their platform. It's easy to find a wide variety of products, and the order processing is very straightforward.
However, what truly sets CJ Dropshipping apart is their customer support. Recently, I encountered a bit of an issue with. Thankfully, Yanky from their customer support team helped me nicely. He was professional and knowledgeable. Thanks to Yanky's clear explanations and assistance, I was able to get the answer of my questions. Overall, I highly recommend CJ Dropshipping to anyone looking for a user-friendly dropshipping platform with exceptional customer service.
Angel on CJ was very friendly and helpful to me. Very informative and supportive. Thanks Angel!
Alan Yang is also Amazing
Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^
Great app! Lots of (winning) products to find there. Customer service is great and response fast. Since the start I was in contact with Garrison Wong and he has helped me a lot of times with a lot of questions. He has always communicated calm, professional, fast, straight forward and was always looking for solutions. Thank You! And keep up the great work!
I've been in the dropshipping business for a while, and CJDropshipping has been a real game-changer for me. This app is not just convenient – it has transformed my business. With its help, I easily find new products for my store and process orders promptly. I especially appreciate the support – agent Krise Qi is always ready to help with any issue. Thanks to CJDropshipping, my work has become more efficient and profitable. I recommend it to all dropshippers!
I am really happy with the amount of support from this supplier. My agent Amy Huang is making my job fast and smooth. Thanks again Amy!
Amazing and quick service from Leah Cheng. The Agents are fast and try their best at responding and resolving my issues.
CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.
It's been several months I am working with Marian Chen and I recommand her. She is really committed about helping you to find solutions to be able to sell your products (packaging, stock ..).
Always available, this is really pleasant to do business with her.