Recensioni (9.634)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
22 giugno 2024

I had an issue I wanted to get resolved ASAP and the customer service team where there to help me with what I needed. They have an effective and efficient customer support system that is designed to help you 24/7. Shoutout to Leah for getting my issue resolved in minutes!

Harbor L
Stati Uniti
4 giorni di utilizzo dell’app
Data modifica: 25 luglio 2024

Angel Li did help me a lot. Thank you

trendalong
Germania
7 mesi di utilizzo dell’app
Data modifica: 24 maggio 2024

*UPDATE*

Here is a respond i got from customer support:

"We are very sorry that we received your negative review. We take this issue very seriously and realize that it has caused you inconvenience. We will strive to become better and bring a pleasant experience to more people.

If possible, I hope you can remove the negative review, as it is very meaningful to us. We really hope you can consider removing the negative review.

Of course, we really value the negative review you wrote. If you can remove the negative review, I will try to help you apply for two $5 coupons.
I apologize again."

Make me question the other 5 Stars reviews this provider have.

*Original review*

If you want to ruined your business then deal with CJ dropshipping.

They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.

Literally a SCAM platform, use it just for research purposes.

FormaBonita
Israele
6 mesi di utilizzo dell’app
13 marzo 2024

Very good customerservice. Been having some struggles and someone named Angel really helped me out with it. I would very highly recommend CJ!

Intervolve
Paesi Bassi
4 mesi di utilizzo dell’app
12 marzo 2024

CJdropshipping is a great dropshipping app. Even though it's from China mostly, they are really much faster and more reasonable. I also had a good experience with Surind through their WhatsApp support helping me fix some technical issues.

UrbanFinds™
Canada
4 mesi di utilizzo dell’app
20 aprile 2024

I'm a novice with CJ and Kribee Huang did an excellent job in walking me through an issue with my first drop shipping order. Thank you so much for your patience and understanding.

River Bend Boutique
Stati Uniti
9 mesi di utilizzo dell’app
8 aprile 2024

Very happy with the help! Any problems they will be able to solve. Fast respond times and always very nice! recommended service! Thank you Chandy Chen all the help!

Norry-oslo
Paesi Bassi
3 mesi di utilizzo dell’app
23 gennaio 2024

CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. My ajent name is ceci she is very humble and good person. I am very please and happy with the care and attention that we have received

theswapstore
Stati Uniti
2 mesi di utilizzo dell’app
11 marzo 2024

I had some problem with my listed product. The customer service responded very fast and helped me with my issue.

BuzzinHype
Canada
8 mesi di utilizzo dell’app
20 gennaio 2024

Rly good! Took me a bit to figure out but so far the backend and agent support been working great. I've been working with Elsa Tong, would recommend!

MooMoo
Canada
5 mesi di utilizzo dell’app