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I ordered from CJ twice for my customers and both times it was not a good experience. The product listings and pictures CJ provides are just estimations of the general type of item your customer will get and there's no way to see if it's even in stock until after your customer orders and is already expecting a shipment. Meanwhile, the other dropshippers I use provide a smooth and fast experience with decent quality products, and provide automated stock updates. I'm in the process of replacing all my CJ listings with ones from other dropshippers, even though it's more expensive. I do not recommend CJ at all. Save yourself the headache and stay away. The low prices are not worth the hassle.
I started working with CJ, I really like it, they help with assistance when I need information and they do their best and quickly.
The agents have been fantastic and do their best to help us. I recommend!
Working with Tracy has been fantastic! She's incredibly supportive and proactive in her approach. Her responsiveness is commendable, and she addresses any concerns or queries promptly and efficiently. Tracy keeps me well-informed about any shipping team requirements and ensures that all my orders are handled smoothly and punctually. It feels like she has a solution for everything, which greatly streamlines my workflow. Tracy truly enhances my experience and simplifies my day-to-day operations!
I entered a chat with Ken for an issue I need to resolve. He was very helpful and patient with me. He walked me through each step and gave me videos and pictures as a reference for me to follow. I am very satisfied with CJDropshipping's quick customer service. I will be recommending this to anyone who asks!!
I have been working with CJ Agent Leons Liang and am extremely satisfied with his service. Leons is incredibly efficient, always replying to my queries promptly. Since we started collaborating, I haven't encountered any issues. His dedication and proactive approach have made a significant difference in my work. Leons is exceptionally reliable and always helpful, providing valuable advice and solutions. I highly recommend Leons Liang to anyone in need of a dependable and responsive agent. He's truly outstanding!
It's great to work with it. A very kind support client named Yanki give me all the information I needed. I recommend.
CJ Dropshipping's platform is user-friendly, offering a wide range of products and efficient order processing. However, what truly sets them apart is the exceptional customer service provided by agents like Zoey. Zoey's assistance has been indispensable, always prompt, courteous, and dedicated to resolving any issues or queries I have. Her commitment to ensuring my satisfaction has made my experience with CJ Dropshipping not only smooth but also enjoyable. I highly recommend CJ Dropshipping, and I am immensely grateful to Zoey for her outstanding support.
I had a fantastic experience with Raymond He who helped resolve a complex dispute with professionalism and ease. He communicated attentively, explained the resolution steps clearly, and even followed up to ensure everything was settled to my satisfaction. His exceptional service not only resolved my issue efficiently but also exceeded my expectations. Highly recommended!
Bruce Lin Is always keeping me up to date and is extremely easy to work with. He has helped me solve my problems efficiently multiple times.
I always solve my answers and issues on whatsapp and it's very very fast and satisfactory the client service, Raymond is one the guys that have attended to me and gives a great service. Happy with CJ Dropshipping