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Zoey was outstanding with the help she gave me. I was so clueless about everything and she helped me every step of the way. She was so patient and addressed and sorted out all the issues I had very quickly.
This app is phenomenal. Yet the best part about it, is the service that you receive from your dedicated agent. In this scenario, Miya Huang was able to assist me with every question that I've had, including help with orders. My agent is extremely understanding and always very insightful through this process! Thank you so much Miya for your assistance! CJ Dropshipping is the best!
im very happy of the customer service especially from my personal support irena, really can recommend this platform :)
cj has saved my business with its unmatched customer support and the deals they provide. My consultant JoyZhou helped me through every question I had and guided me to the right decision, with a super fast and accurate response. Truly unmatched customer support.
My first few weeks using CJdropshipping and my orders have taken a week to get into processing once the payment was made. That is a significantly longer time than any other dropshipping company I have used previously. When signing up for the service and paying for the premium, I was told by customer service that it usually took 2-3 days from payment for an order to move into processing - but that is definitely not what I have seen at all. Makes my entire delivery time for products significantly longer and will likely result in issuing refunds. Will likely not be using CJdropshipping in the future if this continues.
AOKI did the job very well. Best dropshipping solution on the market!
The app works quite well, and the agent I was given, Sabrina Liu, has been extremely helpful, nice and patient.
It took me a while to understand how to use it, But with help from CJ agent, Leah. It became easy to understand. The products overall are better than most other dropshipping sites and CJ has faster shipping.
Huge thanks to Kaycee Chen from the CJ app! She was super helpful, knowledgeable, and went above and beyond to solve my issue. Friendly, patient, and always responsive! A true asset to the team!
Working with Carman wei has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!