Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
8 luglio 2023

I'm a bit confused coz I was new to CJ dropshipping but with the help of my agent assigned to me "Sita Cui" she was able to guide me through the process...Thank you so much Sita and I hope you keeps helping me in any challenges I might come across.

RealCuff
Regno Unito
2 mesi di utilizzo dell’app
23 ottobre 2023

Shelly Yang answered all my questions and resolved my concerns. Amazing customer service and very professional.

Paradise Fashion Queen
Canada
2 mesi di utilizzo dell’app
1 giugno 2023

I very satisfied with CJ. Top customer service, fast delivery.
I have a very good agent, Cherry Xu is always here To help me To develop my business. She is very helpful and friendly.
Giving 10/10 ❤❤

SR Xclusives
Stati Uniti
5 mesi di utilizzo dell’app
4 agosto 2023

I am delighted to share my experience working with my exceptional agent Niky . She unwavering support and dedication have been instrumental in the success of my business. It was evident that She possessed a profound understanding of the dropshipping industry.She guided me through the entire process of setting up my orders with remarkable expertise and efficiency.I am grateful for the peace of mind She has provided me with her exceptional service.

FSYSER
Spagna
3 mesi di utilizzo dell’app
26 maggio 2023

A long time ago I think they were good. Now as my new business is taking off. They magically remove variations with no notice, then do not update the inventory, or customer service you get passed around. Nobody reads anything just have you repeat everything. If they don't send an item they ultimately send an item that they deemed close but not exactly. How am I to replicate that sale assuming the client is even ok with not getting what they specifically wanted? It takes days to ship out even as you pay extra for shipping. I mean they lose nothing really. Our brands are on the line and people are expecting a certain level of service which they do not even provide. Complete unreliability and I can not work like this. I just can't describe it in a way that follows the terms and conditions of how I feel about my interactions with this company. I lost sleep, and couldn't go to bed so I can stay up and deal with this, my anxiety was through the roof, and my frustration level was 1000 percent. How can you literally remove a variation from stock and then not tell me? That happened when a customer purchased it, I got them to agree to a different variant, and guess what it was out of stock too. Then they showed me pictures of acceptable substitutes then sent something different.

Spiritual Splendors
Stati Uniti
3 mesi di utilizzo dell’app
CJDropshipping ha risposto 28 maggio 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

30 giugno 2023

I highly recommend CJ dropshipping. I'm a beginner in this new business and I was taken care of by the agent Shicharl Qiu who instantly answers all my questions, whether about products or import rules, so that I get quality service as if I were on the spot.

Cocoon Pets
Francia
Circa 2 mesi di utilizzo dell’app
19 maggio 2023

Really good app for dropshippers and way better than aliexpress. Better prices, better delivery times and better automatic fulfillment. also has a way better customer service wich answers in seconds. My support agent Leila is always there if i need help and solves everything really quickly. I can only reccomend this app

Car Features
Germania
Circa un mese di utilizzo dell’app
22 luglio 2023

I wanted to try dropshipping and chose CJ for my first business. I started from contacting customer service and Robert Yang has answered all my questions instantly!

Baby Ma
Kazakistan
4 mesi di utilizzo dell’app
12 giugno 2023

I want to give a huge thanks to Ayden. He is probably the biggest reason I ended up choosing to stay and use Cj Dropshipping versus other similar apps. Hes been such a great help and really delivers the best customer service I have ever had! Great agent and I love using the service!

omniado
Stati Uniti
Circa 2 mesi di utilizzo dell’app
29 ottobre 2023

Wonderful crew at the CjDropshipping customer desk. They are always eager to help. Thanks to Shicarl and Sita for their usual support.

aawodi
Stati Uniti
3 mesi di utilizzo dell’app