Recensioni (8.115)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
21 dicembre 2023

worest app ever doesnt work lags dont waste your time

VentiLife
Regno Unito
6 giorni di utilizzo dell’app
21 ottobre 2023

I recently began using CJdropshipping, and my experience with the service has left me feeling rather unsatisfied. The "account manager" assigned to me has not been very helpful, providing brief, uninformative responses to my inquiries. It's akin to conversing with an inexperienced individual who offers one-word answers and fails to guide me towards effective solutions.

Wigalaxy
Regno Unito
23 giorni di utilizzo dell’app
4 febbraio 2024

I can't even sign into the CJdropshipping site with my shopify account

PlushAndCuddle
Stati Uniti
9 minuti di utilizzo dell’app
11 luglio 2023

SCAM

no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers

Now Alchemy
Stati Uniti
5 giorni di utilizzo dell’app
CJDropshipping ha risposto 13 luglio 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

15 settembre 2023

Not good at all...it keeps my store authorization failed

Laquisha store❤
Sudafrica
4 mesi di utilizzo dell’app
8 agosto 2023

Evitate CJDropshipping, un disastro!
Un cliente ha effettuato l'acquisto di un prodotto tramite il mio shopify.
Il prodotto risultava in Stock per 40.000 items disponibili.
Bene, dopo aver pagato e 5 giorni di attesa mi arriva una mail dove vengo informato che il prodotto non è disponibile. Ho quindi dovuto parlare con l'assistenza di CJ (ci sono voluti altri 4 giorni) per arrivare a capire che sono disponibili altre versioni del prodotto e che il supplier non aggiorna le numeriche relative allo stock degli item.
Sto perdendo la fiducia del cliente per la loro incompetenza. Appena riesco a risolvere questo disastro di ordine procederò a cambiare totalmente ed ad abbandonare CjDropShipping, evitatelo vi fanno fallire!
Le recensioni di 5 stelle sono tutte fake.

Wooden Puzzle
Italia
3 mesi di utilizzo dell’app
CJDropshipping ha risposto 9 agosto 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

Data modifica: 9 settembre 2023

Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!

APE'S HUT
Romania
4 mesi di utilizzo dell’app
3 maggio 2022

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Whisker Hut
Stati Uniti
Oltre 3 anni di utilizzo dell’app
CJDropshipping ha risposto 4 maggio 2022

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

Data modifica: 11 dicembre 2021

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

JEXIE
Stati Uniti
Oltre 2 anni di utilizzo dell’app
CJDropshipping ha risposto 6 dicembre 2021

Hi JEXIE, thanks for your feedback. Our agent will get back to you regarding the problems you mentioned. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help. Thank you for your patience.

Data modifica: 13 febbraio 2021

I had to change my review to 1 star due to no support on lost package on order 2101231951738808301
Customer service does not have any idea where the package is.

Home SH Store
Stati Uniti
Oltre 2 anni di utilizzo dell’app
CJDropshipping ha risposto 27 gennaio 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!