CJdropshipping: Much Faster

My experience with CJ has been mostly good. They respond fast and always answer any questions you may have. I really appreciate Chandy Chen, she responds very fast, is easy to understand and she always fixes any issue I encounter. However, the only downside to CJ is they can't seem to be able to source products that have brand logos on them, I guess it makes sense for copyright, but still it's kind of annoying having to find other sellers.

Harvey's customer service as a CJ Dropshipping agent is nothing short of exceptional. From the very beginning, he has demonstrated an unwavering commitment to ensuring my complete satisfaction. Harvey's responsiveness is one of his standout qualities—he is always quick to reply to my inquiries, regardless of the time of day. His thorough and informative responses make it clear that he genuinely cares about resolving any issues I might encounter.

Harvey's proactive approach to customer service sets him apart. He consistently anticipates potential problems and addresses them before they become significant, which has saved me countless hours and headaches. Whenever I've had special requests or needed assistance with complicated orders, Harvey has handled everything with remarkable efficiency and a positive attitude.

I would recommend the app because they have unique products and the customer service is good. My agent Mr.Raymond is always available to chat with and is helping me with stock updates and orders. He helps in raising tickets on solving issues and explains things using screenshots.

I had a small problem creating a combo with my products, as I don't have much experience with this site I asked for help from support, a very kind lady named Angel Li helped me and thanked me for her help, I am really satisfied, she helped me very well with a lot of patience and above all very quickly. I give it a rating of 1000 out of 10.

CJ Dropshipping has been a game-changer for my business! The product variety is amazing, making it easy to find unique items that help my store stand out. Shipping times are quick, and I love that they offer real-time tracking, so my customers are always informed. Their customer service is top-notch as well—any time I have a question, they’re quick to respond and very helpful. The platform is user-friendly, and I appreciate the personalized support from my assigned agent. Overall, CJ Dropshipping has streamlined my business operations and helped me increase customer satisfaction. Highly recommended!

Fast customer service, Always available to answer all the questions in the most professional way possible!
I especially appreciate Zoey for her help and will always recommend CJ dropshipping because of her!
One small thing that in my eyes will improve the app even more, having larger items in stock to be shipped from EU warehouses, items such as treadmills, stength training equipment etc...

Connie Jin from CJDropshipping was amazing! She helped me complete a payment and guided me step by step, explaining every detail with patience and kindness. Thanks to her assistance, the process was completed quickly and smoothly. She is truly invaluable and demonstrates top-level professionalism. Thank you so much, Connie Jin

I cannot say enough good things about my experience with April Wang at CJdropshipping! From the moment we started working together, April has been nothing short of exceptional. Her professionalism, dedication, and warm attitude have made every step of the process smooth and enjoyable. She consistently goes above and beyond, ensuring that all my needs are met with prompt responses and creative solutions. It's rare to find someone so committed to delivering top-tier service, and April does this with a smile and genuine care every single time. If you’re looking for the best agent to work with, I highly recommend April Wang. She’s made my experience with CJdropshipping a joy, and I’m grateful for her amazing support!

APRIL WANG IS THE BEST!

very quick and easy resolution

For the moment I'm finding myself very well, it's easy to manage the orders and as soon as I had a problem Leah helped me immediately, a really kind and helpful person. The times and management are also almost the same as they indicate.