CJdropshipping: Much Faster

It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject.
I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen.
Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.

Ken was very helpful and responded quickly. He guided me through the document verification process and made everything much easier. Great support!

ive been using CJ Dropshipping for a while now, and I must say, they have completely exceeded my expectations. Their platform is user-friendly, their shipping is fast, and they offer a wide range of high-quality products perfect for dropshipping.

But what truly makes my experience outstanding is my dedicated agent, Aron Lee. He is simply amazing! Aron is always available to help, whether it’s sourcing products, handling order issues, or resolving any challenges that come up. His responsiveness and professionalism make a huge difference in my business. No matter the problem, Aron finds a solution—quickly and efficiently.

If you're looking for a reliable dropshipping supplier with top-notch customer support, CJ Dropshipping is the way to go. And if you get the chance to work with Aron Lee, consider yourself lucky! He truly goes above and beyond to ensure success.

Highly recommended!

Great products and sourcing. My personal agent Alley is absolutely amazing. She's knowledgeable, friendly, extremely helpful and is always a pleasure to work with. She's a vital part of my business's success

My Experience with CJ has been up and down. We had a lot of problems about the processing times and unsent orders, still Krise could help me a lot on the way which made things a lot easier. He works a lot do everything he can to help his clients. Do I recommend CJ yes and no but do I recommend Krise yes absolutely.

The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.

Fast, friendly, reliable support here on cjdropshipping. Special thanks to my agents: Maidie Tu and Connie Jin. I highly recommend.

Exceptional Service and Customer Care

I had an outstanding experience with Ken from CJ. His quick and efficient service, combined with his ability to truly think along with the customer, sets a new standard in professionalism. Ken went above and beyond to ensure that my needs were met swiftly and thoroughly. More companies and individuals should take a page from his book when it comes to customer service. Highly recommended!

Much faster than expected! The customer service is very proactive and always replies within minutes. Super satisfied with the experience – highly recommended!

I've been working with my agent Dolly for a while now and she's super helpfull, if I can't find a product she will always help, if I need a discount on my products she can also help with that which is great, I recommend CJ