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I was accompanied by Mary Li and her support was very helpful! Thank you very much! I highly recommend it!
very satisfied about CJ Agent help , i got fast the answers i was asking ,very recommended ,,thanks regards Paulin
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have good agent service(wilian wei), very convenience & choose the goods I want, I have used it for a year, recommend it.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I have been using CJ for a while. Cj is a amazing platform with customer centered service. Thanks to our agent Sharon for great ongoing support.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
i love this company, I use cj for about 50% of my products and they offer competitive pricing and fast shipping! I also work with a customer service representative named Jenna Zhu! She helps me so much and responds to my questions very quickly and I really believe that she maks the experience I have working with CJ so much better! Thank you all so much for your help and good work in this space!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Fiona Xu, is the best customer service agent ever! She fixed any problems or questions you have. Fiona Xu is super helpful and patient, taking precious time to help. Thanks.
Verygood app and fast delivery with best customer service i recommened it for you if you need to begin with dropshipping
Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great D2C company and good experience my agent peter is pretty nice. he goes out of the way and help it, he provide better recommendation what to do when order have several items and some time DHL express is better shipping option. Thanks
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Embarrassing... I have 200+ items listed on my website from CJ - with my first 20 orders from customers almost EVERY order had an out of stock item. I was told it's normal and even when I am listing items they can't ensure items are in stock....They told me the "pieces in stock" numbers on their listings were a lie. THEN some of the items customers chose for exchanges ALSO were not available!!!! They said the best way is to purchase inventory but thats not TRUE dropshipping as their business name is "CJ DROPSHIPPING" I am so frustrated and disappointed. They say there's no way to update inventory daily but when this is your literal job...they need to find a way.
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? We will help you check the specific reason. This is our contact way: support@cjdropshipping.com.