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I've just started my business into dropshipping and of course everything is new for me but Billy Shi, my customer service agent, helped me with everything! Just one text and everything is solved! Thank you for your help!
i start to use cj from one week and there was a big mess understand from my side and finally @Cristina came to save my day with her amazing help ,thank u so much from all my heart
I have connected this to my store and have had amazing support from my agent BringZhong. Thank you for answering all my questions!
Very good and fast help and very good employees!
Can I recommend everyone. Very fast service.
best reards
Christian
Équipe au top, je remercie spécialement Yvonne Xu pour sa gentillesse ainsi que sa réactivité inégalée
At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.
Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I recently had the pleasure of working with Fairy Hong from CJ Dropshipping's customer care team, and I must say, I was thoroughly impressed with her level of expertise and exceptional customer service.
As a new user of CJ Dropshipping, I needed assistance in connecting my Shopify store to my CJ Dropshipping account. Fairy Hong was quick to respond to my queries and patiently guided me through the entire process. She took the time to understand my specific needs and went above and beyond to ensure that my integration was seamless.
Throughout our interactions, Fairy was professional, courteous, and incredibly knowledgeable about the CJ Dropshipping platform. Her attention to detail and willingness to help made the entire process stress-free and straightforward. I felt reassured knowing that I could count on her for any further assistance I may need.
Overall, I am extremely satisfied with my experience with Fairy Hong and CJ Dropshipping's customer care team. I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you, Fairy, for your outstanding support!
Thanks to Ruth I was able to place my first dropship order today! After some technical difficulty I reached out and Ruth promptly rersponded on their messenger service. She didn't tell me what needed to be done to fix the problem, she went into my account and fixed it for me! It's reassuring to me that CJ has a great customer service structure in place with people like Ruth. It really means alot to know you won't be on an island if you're stuck in the platform. I honestly tried other platforms like DSers and their customer service just doesnt stack up to CJ's Thanks Ruth for helping me through my first order! Thanks CJ for hiring people like Ruth!!!