Recensioni (9.356)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
22 novembre 2023

Fast , great customer service. thanks mango

Durag-Shop
Stati Uniti
Circa 16 ore di utilizzo dell’app
19 luglio 2021

Good service. Thank you for my agent Lee Li. He's very patient to answer my questions. Hope we can have a happy cooperation.

AndQ
Canada
Circa 16 ore di utilizzo dell’app
CJDropshipping ha risposto 19 luglio 2021

Thank you for your feedback! Your approval is our motivation.

Data modifica: 27 maggio 2022

They lie about the stock of a lot of items. I've had multiple situations when I've asked about, for example, the dimensions of certain items - which had 20.000 units in stock - and when I've asked about it - they've said it's out of stock and deleted it from the website. They also don't update the stock when you list the item - I've just had the situation described above, the product was deleted from their website days ago - and on Shopify, it still shows as over 20k units in stock........When I've reported it they've said
"the factory inventory on CJ can not be updated from time to time"
When I asked how am I supposed to know when a product is out of stock - they said that I should double-check and create a ticket. Yep, I have over 200 items listed, and I'll ve creating tickets for all of them every day to check the stock. Absolute clowns. Imagine this - you've sold 50 units of a product that has 20k in stock, and when you want to fulfill it they say it's out of stock. What do you do then? Customer service is also the worst, they will help you only with the most simple issues you can solve by yourself, but never with real problems like the one described above. They just don't care, and act like it's never their problem. Don't get fooled by all the 5-star reviews - CJ often asks the new user about reviews after solving simple issues - I've been asked about it plenty of times. Just have a look at the reviews, people often mention the name of the person from live chat that have asked them for review. Most of those people used the app once or twice then forgot about it and never used it again. That's how they've got all those 5 star reviews. I have no idea how they're still in business - claiming a false amount of stock is illegal by law - that's stock manipulation. I've already reported that to Shopify, will see how it'll go.

Sugoi Plush
Polonia
18 giorni di utilizzo dell’app
CJDropshipping ha risposto 29 maggio 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will try our best to help you solve the problem.

25 luglio 2021

Thanks for your help Henry - always great to solve issues with a real live person 24/7 - instantly. Screenshot helped greatly.

Sassy Cat Outlet
Australia
17 giorni di utilizzo dell’app
CJDropshipping ha risposto 26 luglio 2021

Thank you for your feedback! Your approval is our motivation.

2 aprile 2022

i use the CJ droppshipping two weeks. I order like 20 orders... after 1 week i asked if the orders was send and then they told me that it was not in stock... I finde a nother factory on CJ befor i made my orders i asked if they have it on stock and they told me yes... after a few same thing happend. my custemors got realy mad for waithing extra 3 weeks almost because CJ are so unprofessional. Never agen

Vidkris.net
Svezia
16 giorni di utilizzo dell’app
CJDropshipping ha risposto 7 aprile 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

4 settembre 2021

New to the app, trying to understand how it works. Connected with the support team and they are quite helpful in explaining the details.

GrowingSquirrel.com
India
Circa 13 ore di utilizzo dell’app
CJDropshipping ha risposto 5 settembre 2021

Thank you for your feedback! your approval is our motivation.

3 marzo 2024

Great Support from Sita Cui!

NoorJewels
Germania
10 maggio 2021

do not work with this company, they are crooks and liars, the whole experience was disgusting, Hugo Hu was our account manager, told us incorrect wrong information, wasted our time, took ages to reply, when he did he was rude,all he can say is LMAO.. shopify should not work with this company, no one should, we will dedicate time to making sure others know how bad they are on every social platform we can,

thatsadeal.com.au
Australia
14 giorni di utilizzo dell’app
Data modifica: 8 gennaio 2022

Unreliable people, please run away from this. So many one star reviews that they are asking starters like to rate them with 5 starts even though they are not solving any doubts.

Boots Camp
Spagna
13 giorni di utilizzo dell’app
CJDropshipping ha risposto 6 gennaio 2022

Thanks for your feedback. We're always trying to solve problems for customers. With any doubts, you can talk to your agent, submit a ticket or write to support@cjdropshipping.com to find a solution. Thank you for your patience and your support to CJ.

20 ottobre 2022

Very bad service, the order was dispatched unsuccessful and do not have any notice and they was not responsible for it. Very disappointed.

Relevers
Stati Uniti
13 giorni di utilizzo dell’app
CJDropshipping ha risposto 20 ottobre 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.