CJdropshipping: Much Faster

I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

The live chat support (Mary Li) helped me quickly. I was satisfied with the service, the problem was solved and Mary Li is friendly.

Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.

Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.

I used this app after checking the reviews. But my experience just a few days after opening, was truly of nightmares. I spent six hours trying to get my clients order pushed through. I followed all the instructions, their help bot and staff member were no help sadly. In the end, I located another supplier who I used ten years ago whilst trading on eBay. Order went through, real easy. If it's not easy, I don't need to deal with the stress. My Clients deserve the best service, as do we.

I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has been sitting in the CJ system and the transaction cannot be finalised due to their system error. It's been absolutely frustrating. I am so glad I haven't transitioned my store over to the CJ platform as this would have ruined my business. I caution other business users to test out the process for yourself before proceeding. My experience has been nothing but unsatisfactory from the go.

this app chat reponds slow and they take forever to ship orders or give you your refund money back don't recommend

definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons.
Thank you Ruth

The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well

Talked with Ian Xue at the CJDropshipping website, he is an agent. Pretty cool dude and helped me out with questions.