Recensioni (9.543)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
29 maggio 2024

Sehr guten Service bekommen von Jolie. Alles einfach und verständlich. Perfekt für Anfänger!

PureBlend
Germania
8 novembre 2023

Very fast shipping and amazing Personal Agent. My agent Ely really helped me!

ワンダフルワールドドック
Giappone
Circa 3 ore di utilizzo dell’app
Data modifica: 25 luglio 2023

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.

A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.

Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.

I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.

I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.

AiryArtifacts
Germania
4 giorni di utilizzo dell’app
CJDropshipping ha risposto 26 luglio 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

18 dicembre 2020

Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.

Daily Fountain Pen
Australia
Circa 2 ore di utilizzo dell’app
CJDropshipping ha risposto 20 dicembre 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

30 ottobre 2020

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
Filippine
2 giorni di utilizzo dell’app
CJDropshipping ha risposto 4 novembre 2020

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.

Data modifica: 7 gennaio 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
Stati Uniti
2 giorni di utilizzo dell’app
16 settembre 2021

super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone

andikolshay
Stati Uniti
Circa 2 ore di utilizzo dell’app
CJDropshipping ha risposto 16 settembre 2021

Thank you for your feedback! your approval is our motivation.

3 novembre 2023

Tab Zhao is an exceptional sales agent who went above and beyond to help me find products. Their dedication to customer satisfaction are truly outstanding. I highly recommend Tab .

Brave-Buy
Cechia
Circa un'ora di utilizzo dell’app
Data modifica: 20 settembre 2022

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke

XinXiu Store
Cina
1 giorno di utilizzo dell’app
CJDropshipping ha risposto 19 settembre 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

3 agosto 2022

saturn wang is very helpful and nice with customer service
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unknownclothingbrandd
Stati Uniti
1 giorno di utilizzo dell’app