CJdropshipping: Much Faster

Got in contact with one of CJ Dropshipping agent Ashley Wu and she's been really helpful and guiding me to select the right products for my store. Looking forward to grow my business with this company. Good work all around

My business is growing and I’m expanding my investment in e-trade platforms. I’ve about $500K ready channel in Etsy, Shopify and EBay for that matter and heard that CJ is one of the best to go with for e-trade investments.
Over the last 1 month, 4 of my 7 customer orders from CJ caused my growing business serious damages because of orders hasn’t been dispatched on time, either it was of out of stock after I was given “tracking number”, or they tried to send me different product which wasn’t on the product pictures or the missing information at product page or not even responded after my several attempts.
I’m seriously unhappy with the experience and time I invested on CJ Dropshipping.
4 out of 7 means MORE than %50 of my orders are not fulfilled because of unprofessional business reasons or not solved to satisfy my needs the way I expected and I haven’t seen any attempt to kindly apologize or feel the need to correct mistakes.

It is unvlievable and I’m extremely dissatisfied due to your business solutions I’ve received from CJ over 1 month of my trial period of doing business.

How would you guys expect me to invest on doing business with you after all these?

CJ is extremely unprofessional, disrespectful and careless to its customers needs and expectations and CJ simply don’t care and not willing to handle what its customer expecting from them.

More than 50% Cancellation and Refund related disputes in 1 month proves how poorly running business CJ has that asked me to invest my money to do business with them.

Hope you find this complaint useful or send them your your supervisors if you really cares your client

Regards

Hi, I was having confusion with my first few orders on my store and actually panicked ., but Camilia Zhu came to the rescue. She helped me understand what it's supposed to be and what's supposed to happen and what exactly to do. Thank you for the help Camilia

I am very satisfied and recommend using Cj, especially the support from July Chan is exceptionally good. In case of problems or questions, July is always helpful and friendly and offers a good solution within a short time. There has never been an unsolved problem, thanks for the great work!

Maria goes above and beyond in her job! She's been extremely helpful, prompt and has always answered all my questions really well. It's been helping my business a lot. I highly recommend CJ!

I have been working with July for a while now and it is fabulous and so uncomplicated. She reply’s really fast, goes the extra mile to make me and my customers satisfied.

Unfortunately the mobile version of the app don’t have all the relevant functions like in the desktop version.

Sita Cui, helped me to figure out issues. She was fast, professional and kind. Thank you again Sita Cui for your services

I had the pleasure of working with Yana, and she provided outstanding service. Yana made fulfilling orders super easy, understood the process really well, and always went the extra mile. Her expertise and attention to detail made my job much simpler. I highly recommend Yana as a reliable and efficient business partner. She deserves five stars for sure!

I am a new drop-shipper in CJ. Thank you very much to John Tao because he is patient to help me to solve the issue. I am very grateful to the excellent Customer Services provided by him. Thanks.

CJ is a live saver for beginners, especially when you are starting with dropshipping. I’ve had few headaches these days and decided to reach out to my assigned agent. I would like to say that Alexis Wong has been incredible. She took time to speak with me and understand the issues. She also managed to help me as well and I’m very happy with that.