CJdropshipping: Much Faster

Cj is amazing love to work with them ,support is with you in every step you need
"Suki Huang" and all the team really thank you

Quick response times on all queries and friendly helpful agents. No complaints here :) We had a great experience with Ashley Wu!

Bring Zhong quickly answers my questions and I get specific information. He's super helpful!!

So far so good!
I am a rookie with CJdropshipping, and to the business itself. I have tons of questions however their CS support team are fast and very responsive, thank to Krise Qi my consultant from CJ dropshipping. He's been answering all my questions. Looking forward to my sales to start truly working with CJ.

AOKI did the job very well. Best dropshipping solution on the market!

CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a product, only to learn, after a customer has ordered one, that it never "synced," even though you did everything right. You're also likely to find, once a customer has ordered a product sourced from CJ, that they don't actually have the item available even though you sourced it from their app, and that they never bothered to notify you of that issue, even after you've paid CJ for item and assume (incorrectly) that they have started the fulfillment process. CJ's support is equally abysmal. The agents available through their chat app, though polite, seem to lack proficiency in English or sufficient familiarity with how their app works. So if you're unfortunate enough to get yourself in a chat session with them, you'll find them seemingly answering your questions in riddles or hints, not out of any intention to give you a hard time, but because that is apparently the best that they can do. If you put in the hours (or days, or years) to try to get a real answer and solution, you'll find out -- assuming you haven't already died of old age -- that more than likely there is no real solution, other than going through a cumbersome process of refunding your customer for a product they will never receive. The only possibly redeeming feature about CJ, or so I thought, is that even though their products are almost always more expensive than those found on DSer/AliExpress, that their shipping is faster. I really haven't found that to be the case simply because their system doesn't work well. I'm hoping that with this review that I can spare my fellow Shopify store owners the same grief that I've experienced with CJ. This review is not based on a try or two with the app. It's based on my giving it a real chance, along with hours and hours of time spent on their unhelpful self-help web pages, videos and chat sessions. If anyone, anywhere, anytime, recommends you try CJ Dropshipping, run as fast as you can in the opposite direction!

The best thing about this app is it’s customer service. Irena is my CJ agent. She helped me a lot to set up the account and store and connect products on the app. Can’t complain if you have such a good communicator. The best! Recommend always.

Ceci from CJ Dropshipping is fantastic. She's responsive, efficient, and ensures my orders are processed smoothly. Highly recommend her for reliable dropshipping support.

CJ Dropshipping is comprehensive and offers a wide range of products and efficient order fulfillment services. The platform stands out for its seamless integration with popular e-commerce platforms, simplifying the process for online retailers. With reliable customer support and competitive pricing, CJ Dropshipping proves to be a valuable resource for businesses looking to streamline their dropshipping operations.

I've recently just started using Cj dropshipping as a go-to fulfillment center and product sourcing hub for my brand. Right from the very beginning I was pleased with the service. I ran into a little discrepancy as I'm still new navigating the website and Ruth was super helpful! She responded in very timely manner while providing me with photos to help make the process go smoothly! My experience overall has been phenomenal thus far and thank you Ruth for being a massive support!