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I've been a new Ecommerce Partner with CJ Dropshipping, and I want to praise the exceptional customer service provided by my assigned customer service agent, June Chen. I'm not only very pleased with her consistent support and thorough follow-ups but also impressed by her deep knowledge of the products and processes. June's prompt and insightful responses have made navigating the platform much smoother for me. While her assistance has been outstanding, I hope the platform can improve its dispatch time for a quicker service, ensuring an even more seamless experience for its users.
This app has been very helpful to me as it provides a wide range of products and features. It is not perfect and things do go wrong from time to time but it almost always gets resolved and one of the main reasons for that is the continued help and support of my agent Whalen. He's helped me sort out issues and get the information I need to continue sales and grow my business
It has been a great experience so far, Bin Han was very helpful to get the information that I wanted for me. I have also previously dealt with Sita Cui and she was also very helpful.
CJdropshipping has competent staff ready to answer your queries as a beginner dropshipper too so they are a great place to start for any beginners
I am absolutely delighted with the service Grant has given me. From start to finish everything went smoothly and professionally and I have nothing but praise and appreciation for his outstanding performance.
Grant was not only extremely professional, but also extremely friendly and approachable.
A clear 5-star rating for Grant!
Tracy has the best service on earth! glad to have her as my agent
I had a hard time finding the product while trying to open a new store, but Leila helped me a lot throughout the whole process. Thank you!
Thank you Cristina Chen for your great customer service with help tracking my order your the best!
Im must say Fanny from CJ is absolutely amazing! She has helped a great deal with understanding the process of shipping and receiving. Fanny has spent lots of time on chat with me about business and the process and answered many questions and guided me threw the first order. As a result I was able to fulfil the first order and in process of being shipped out. Have the shop app for the tracking and it’s amazing to get your first order delivered!!! Thanks Fanny xoxo
I've been a loyal customer for more than a year, and I've seen a remarkable improvement in their services and support during this time. They're advancing swiftly, and their web platform is at the forefront of the industry.
The key element contributing to this fruitful partnership is the exceptional and consistent support from my agent, Fiona. She's impressively quick in her responses, always available, and possesses an innate ability to find solutions. Our business relies heavily on this strong partnership. Thank you for being an integral part of our success. Exceptional Experience with Cj as Our Supplier.
The CJ team including Zoey has been really responsive and helpful. They got me situated with CJ so quickly that I am happy to be with them. Plus with their customization services and POD services, not to mention my own personal agent, they got my business up and running so quickly! Thanks