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An excellent platform for finding good products and very good customer service.Thank you Eugenia Deng for your excellent explanation and service.
Chad Wen helped me sort out all my issues, he helped us to find the products we need.
CJ Droppshipping SUCKS big time!
I have orders that have been in the "processing" stage since January 25th, today is February 12th!!!! I've been chatting with customer service every night for weeks, and each time I get a different reason as to why my orders haven't been mailed. My customers are starting to ask for refunds now. Every day I get at least two emails requesting refunds from customers. CJ Droppshipping SUCKS big time!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Nina is an amazing agent. She is understanding, patient and very helpful. I have multiple stores and like to centralize my sourcing and products, and to have an agent there for your every step of the way is priceless. Nina goes above and beyond to assist with every need and that is wonderful. Good agents make CJ dropshipping worth using for all your business needs.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct status of the orders, what cannot be is that he is teasing me for shutting up my mouth !!!! ! I am very angry with this situation, I have been consulting the status of those three orders for days and days but I still have not received any response. Nobody clarifies absolutely anything to me !!!!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
great service and frendly, thanks again to my agent Billy
Elsa Tong has been fantastic to deal with. Well spoken and always helpful.
She helps us with sourcing products, finding new suppliers, finding the best prices, packaging and customisation, and is always on top of our disputes and tickets!
We would not be where we are as a business if it wasn't for Elsa.
Thank you Elsa for your help and patience.
J'ai contacté Bill pour avoir de l'aide avec ma commande CJ ! Excellent service ! Très patient et il m'a aidé à bien comprendre ! Merci
CJ dropshipping ist the best platform. The quality of the products are insane and the support is very good. I have a personal agent and i can contact her every time and i get a fast answer for my questions.
Pour un débutant c'est très compliqué de tout comprendre. Il y a beaucoup de chose à prendre en compte et rien n'est simple. Il faut donc toujours être en train de demander conseil à son agent et les réponses ne sont pas tout le temps celle attendue. Cependant c'est un très con site