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Love CJ, and the customer service is awesome. Summer is very helpful and the app is very complete. recommend
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Cristina Chen was awesome she helped with all my problems was fast and replied fast she helped and guided me on what to do and in less than 10minutes solved my problem she's awesome!
Agent Gaines Guo has helped me very well!
I had some concerns with my package and I reached out to support and Ken was very helpful resolvin'
The support team is amazing, especially Connie. The app is great. good interface. Thanks and regards
I had the pleasure of working with Gaines Guo as my dropshipping agent, and the experience has been nothing short of amazing! Gaines truly embodies the meaning of exceptional service and goes above and beyond to ensure a seamless and efficient dropshipping process.
From the very start, Gaines displayed unmatched professionalism and dedication. Communication was clear, timely, and always tailored to address my concerns. Gaines possesses a wealth of knowledge and expertise in the dropshipping industry, offering valuable insights and suggestions that significantly enhanced my business strategy.
One of the standout qualities of Gaines is his proactive approach. He takes the initiative to identify potential challenges and provides proactive solutions, making my experience remarkably smooth. His attention to detail and commitment to excellence truly set him apart.
Gaines Guo's level of dedication and support is unparalleled. He consistently ensured that I was updated on every step of the process, leaving no room for doubts or uncertainties. His reliability and trustworthiness have made him an invaluable asset to my business.
In summary, Gaines Guo is a true professional, a master of his craft, and an absolute pleasure to work with. I highly recommend Gaines to anyone seeking a reliable and dedicated dropshipping agent. I am immensely grateful for the exceptional service and support he provided, and I look forward to continuing our successful business partnership.
Thank you, Gaines, for your outstanding work and unwavering dedication!
The app itself takes some getting used to but the customer service makes up for that. Lee Li is truly awesome. He patiently answers all of my questions within a few hours.
Thank you for your feedback! Your approval is our motivation.
I'm not sure why CJDropshipping App received a star of 4.7. They are not able to comply with their order policy mentioned on their website (3-7 Days processing / 5-7 Shipping). When you checked with them, asked why the shipping is delayed, they will keep asking you to have a stock with them and explained their processing time (4-7 Days plus shipping) which is a clear cheating strategy. Shopify should check their partner policies and strictly implement those policy and even ban them to prevent using their App/services. We replaced our existing supplier due to this reason and they are worse than the first one.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
The platform is very good! The service is beyond fantastic. Whenever I have a problem I always trust Eileen Qian, she always solves my problem. I am very satisfied!
Lea was a very professional personal agent from CJ that helped me navigate the site and work toward completing my project. I would recommend this site if you would like to start dropshipping or even just browsing their products in general. They provide seasonal products as well as an array of everyday products.