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good support from Fionnula
Jocelyn Yan is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.
Thank you for a friendly and professional service experience.
Angel Li is Great! She shared a demonstration about how to import reviews to my store, walked me through the process of POD, and advised me on Custom Packaging. She is knowledgeable and was able to answer all of my questions fast and easy.
I really appreciate her quality service and support.
Overall, CJ Dropshipping is reliable and offers great partnership. Open and Clear Communication is Key.
I added over 390 products to my store and thanks to Vincy Xi, she suggested and advised me how to submit my support tickets in order for the rest of the team to assist me effectively and efficiently.
They were able to confirm, clarify, and elaborate which products were available, out of stock, low in stock, non-replenishment, and if the SKUs weren't working they even suggested similar products to replace the original. Their response and resolution time frame is impeccable.
I honestly must say that CJ Dropshipping has put my mind at ease knowing that if there is ever an issue or concern, they are here to assist and support. Thank you so much!
Diana Chen provided exceptional service and was incredibly helpful throughout the entire process. Her expertise and dedication made a significant difference in our experience, and we highly recommend her to anyone seeking outstanding assistance. Thank you, Diana!
Great experience overall! Catherine is our agent and has been very helpful and reachable at all times for all the questions we had when setting CJ up. Happy to work with CJ! Thanks a lot Catherine! Great communication is hard to find :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Very helpful staff (specially Erica and Alex) and assistive at any time. Good products and makes it easy to Integrate.
I had a very good experiecne with the support and also with my account manager Sammy Hwang is very helpful!
I absolutely love this app! I can find everything i need for my store. If i need help, Customer service is quick to help and solve issues i might have. Overall, it is a good experience.
Thank you for your feedback! Your approval is our motivation.
@Fionnuka helps me ever i need something. Thanks
I had a problem with shipping etc and I asked Angel in WhatsApp and he replied within 5 minutes in 23:00 o’clock he helped and he tried to solve my problem really quick
Shicharl is amazing! She is the best supplier I ever worked with. Prices are so good, shipping is so fast, everything is great :)
I am very very happy, we will do lots of business together