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rubbish app guys run . they are not tracking inventory and prices . they keep telling its not possible i can upload chat proves . its waste of time. wnt even give 1 star
9 sales i made out 9 i had to refund 8 customers cuz cj says item has been discontinued and wouldnt update on app and no synce with factories rubbish rubbish rubbish
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I've been working with Curry since the start of my journey with dropshipping. He's been really helpful even from my of my first 2 stores that failed. Now I'm at my 4th store, Curry is very responsive in any inquiries and follow-ups that I need. He also quick in sorting out any issues with my orders. There are a lot of bad feedback with CJDropshipping in FB groups right now, I'm glad Curry is my agent from the start. I really appreciate his work. Great Job!
Thanks for your words. We will do better in the future. Have a nice day!
Ada Qiu was very helpful, she helped me to place my order correctly. She pointed me in the right direction very efficiently.
Great support, a lot of pruduct, and special offers and section to help you to choice your dropshipping product. Great
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I found it hard to use Cjdropshipping but thanks to the help from Mrs Christina I finally understand how it works.She deserves more than 5 stars
I like the platform. It is easy to learn. I suggest you watch their videos on Youtube first. The listing product pages usually include weak information. However, the agents are helpful and knowledgeable about the whole dropshipping process. You can ask them any questions. I recommend!
For CJ Please update your Suppliers and make sure women's clothing have a complete information in it. Agents are nice to work with, Sean Lu helped me when Cathy is off. Thank you
Thank you for your feedback! Your approval is our motivation.
CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!
Sincere sorry for your bad experience. Please contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!
I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.
Sincere sorry for your bad experience. You can "disconnect" the product on CJ. Then, connect it to your store again. Hope it works.
Besides, we don't recommend "unlist" products in your store. Because we will lose the connection between CJ and your store. You can "edit" it to change a price or something else.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
Best wishes!
Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.