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Really great customer service! Janet was really helpful, and solved my problem fast. Great communication.
I am so lucky to have agent like Jolie Zhu. She is so kind and helpful about my all problems ! :)
Updating my review as I was assigned a personal agent and she was able to address and fix the situation with my delayed orders. She was apologetic and sincere so I am pleased that she got my future orders delivered in a timely manner.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Connie was super helpful and was very quick to reply, I hope the customer service is always this good.
Dear CJdropshipping,
I am absolutely thrilled with the service you've provided! You've made my experience with CJdropshipping truly exceptional, and I can't thank you enough.
Your prompt responses, dedication, and professionalism have made a world of difference. You've gone above and beyond to ensure that my needs were met, and it hasn't gone unnoticed.
I'm excited to leave a 5-star review on the CJdropshipping site, and I'll be sure to include your name, Royce Zhang. Your outstanding service deserves all the praise it can get!
Thank you, Royce, for making my business operations smoother and more efficient. I look forward to our continued partnership.
Warmest regards,
Jon Nescholta
Shinco Zhao is one of the best suppliers ever! Super nice and very professional. I've worked with a lot of agents but Shinco is by far one of the best. Thanks alot. Highly Recommended.
It's so helpful having an agent assigned to me who I can message via Whatsapp to ask about any products on CJ. My agent Ashley Wu is so prompt with their replies and helps me out with any questions I ask. Thank you! The CJ platform itself has a bit of clunky UI but all good to use once you get the hang of it.
My first experience was great, customer service is usually fast and I was very well attended by Lea, very helpful.
Agnes Fang from CJ was very helpful. She was making sure that I my issue was resolved. This meant a lot to me as it shows that CJ cares about its customers.
Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.