CJdropshipping: Much Faster

Very good customer service. There is always someone to help right away. Really excited to be working with CJ dropshopping.

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

My agent Nina is the best. She is really supportive and always answer my questions paciently and try to solve all the problems. Best app for dropshipping, times are fast and always very supportive. They're always willing to help. :)

Mr Vicky Zheng helped me out for verification issue, He is really a nice agent, CJDropshipping should promote him. He is really a deserving person in his company.

I am very impressed by the 1on1 engagement with my assigned agent. I had a unique sku setup request (multiples of one sku for buy more save more promotion). My agent was extremely responsive and took care of it on the backend in CJ. The CJ app interface takes a bit getting use. That is the weakest point for them. If the addres this, then I would say wow. but the service and timely responses are amazing. Makes you feel like you have a vested partner at each step with CJ.

I have been using CJ for a while now.
I'm shocked how easy to use it is and how good the team of CJ is to help me with all my questions and problems.

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

I just started dropshipping and I chose to work with cjdropshipping really I am very satisfied with their team which helps me a lot they are listening They answer all the questions I can say that they made me easier life

CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.

Bianca is amazing to work with. Very understanding and quick to get things done. She helped me while I was confused and made sure I was back on the right track. Always answers my questions, and makes sure my business is set up for success!!